Store Lead — Opening/Closing, Cash & Service

Gays Hops-n-Schnapps; Indiana; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical,dental,vision, life insurance

401k with match

Paid vacation and holidays

Training provided

Travel mileage reimbursement

Job summary

Gays Hops-N-Schnapps in Indiana seeks a friendly Key Holder to assist guests with product knowledge and maintain excellent customer service. You will help keep shelves stocked and clean, operate the register, and collaborate with the team to ensure a smooth shopping experience.

Requirements include 21+ years old, Indiana liquor permit, and server training certification. Benefits include medical, dental, and retirement options, with paid time off.

Qualifications

• Must demonstrate high customer service standards.
• Ability to communicate clearly with guests and staff.
• Strong math and cash handling skills.
• Professional appearance and friendly demeanor.

Responsibilities

• Greet guests and assist as a resource with product knowledge.
• Provide prompt, courteous customer service.
• Operate cash register accurately and efficiently.
• Open/close store per procedures and keep the store neat.
• Follow company policies and protect confidential data.

Education

Indiana liquor permit

Server training certification

Job description

Description

Gays Hops-N-Schnapps has been serving Northeast Indiana for over 83 years! We seek to offer incredible selection, vast product knowledge and superior customer service as a resource in the communities we serve.

When you step into a Gays Hops-N-Schnapps store, we hope you’ll be not only surprised, but amazed, by our selection, knowledge, and willingness to go above & beyond for our loyal customers. We are enthusiastic and take pride in the history and culture of consuming responsibly!

SUMMARY:

As our Key Holder you’ll be responsible for being a resource to our loyal customers, providing them with industry knowledge while keeping the store looking its best. You’ll improve the customer shopping experience by working together as a team, providing each guest with superior customer service.

Requirements:

• Welcoming and helpful attitude toward guests and other team members
• Communicating effectively, using positive language, to internal staff & external visitors
• Basic math & money counting skills (Addition & Subtraction)
• Professional appearance and a friendly, approachable demeanor
• Process customer purchases, perform general cleaning duties, stocks shelves and merchandise displays neatly
• Comply with all established company policies and procedures while upholding the security and confidentiality of documents and data

Requirements

Eligibility Requirements:

• Must be 21 years of age or older
• Ability to maintain an Indiana State Employee Liquor Permit
• Ability to maintain an Indiana State Approved Server Training Certification

Responsibilities:

• Ability to open or close the store as scheduled
• Ability to learn & perform opening or closing store procedures without direct supervision
• Ability to provide prompt and courteous customer service
• Ability to operate a cash register efficiently and accurately
• Ability to perform general cleaning duties to company standards
• Ability to work both independently and within a team environment
• Ability to stay organized, give attention to detail, follow instructions and multi-task in a professional and efficient manner
• Adhere to cash policies and procedures to minimize losses
• Ability to understand and follow written and verbal instructions
• Ability to effectively communicate with people at all levels and from various backgrounds
• Meet any state and local requirements for handling and selling alcoholic beverages

Physical Requirements:

• Regularly needed to stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to move less than 10 lbs frequently and up to 50 lbs occasionally, using a dolly when needed to ensure safety
• Must be able to perform duties without continuous supervision

Eligible Employee Benefits:

• Competitive wages paid bi-weekly
• Quality, comprehensive paid training
• Store-to-Store Travel Mileage Reimbursement
• 401k with company percentage match
• Access to HSA
• Paid vacation, holidays, and sick leave
• Benefits package including medical, dental, vision, & life insurance

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.