Key Holder & Customer Service Leader

Everything But Water, LLC; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(K) participation

Merchandise discounts

Additional benefits

Job summary

Everything But Water, LLC is seeking a motivated Key Holder for our The Domain store in Austin. You will work with Store Management to ensure exceptional customer service, uphold brand standards, and support daily operations.

You will supervise sales associates, maintain store presentation, and align actions with sales goals while enabling a welcoming shopping experience for customers. Fluency in English and 18+ are required.

Qualifications

• 2-4 years of experience in retail sales.
• 1 year of supervisory experience.
• Availability must include nights, weekends, and holidays.
• Effective customer engagement skills.
• High level interpersonal and communication skills.
• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 15 pounds.

Responsibilities

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates
• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner
• Maintain brand standards around cleanliness, organization, and visual presentation standards
• Demonstrate an understanding of sales goals and align behaviors accordingly

Skills

Retail sales

Supervisory

Customer engagement

Interpersonal skills

Communication skills

Job description

Everything But Water, LLC is seeking a motivated Key Holder for our The Domain store in Austin. You will work with Store Management to ensure exceptional customer service, uphold brand standards, and support daily operations.

You will supervise sales associates, maintain store presentation, and align actions with sales goals while enabling a welcoming shopping experience for customers. Fluency in English and 18+ are required.