Key Holder & Brand Experience Leader

Free People; Oak Brook (IL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Free People in Oak Brook is seeking a Key Holder to partner with the management team in supervising store operations and creating an engaging customer environment. You will lead sales initiatives, share product knowledge, and deliver an elevated shopping experience through personalized styling.

You will collaborate with leadership to manage daily operations, maintain visual standards, and support omni-channel orders, ensuring accuracy and safety in a fast-paced setting.

Qualifications

• Love for the FP brand.
• Stands out as a leader.
• Experience being a team player.

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer.
• Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations.
• Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications.
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks.

Skills

Brand leadership

Customer service

Team collaboration

Job description

Free People in Oak Brook is seeking a Key Holder to partner with the management team in supervising store operations and creating an engaging customer environment. You will lead sales initiatives, share product knowledge, and deliver an elevated shopping experience through personalized styling.

You will collaborate with leadership to manage daily operations, maintain visual standards, and support omni-channel orders, ensuring accuracy and safety in a fast-paced setting.