Store Key Holder & Experience Leader

Free People; Portland (ME); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement savings

Job summary

Free People in Portland, ME is seeking a Key Holder to support store leadership, supervise daily operations and deliver an engaging customer experience while driving sales and upholding brand standards.

You will help manage the sales floor, lead by example, and train team members on product knowledge and service, ensuring seamless omni-channel operations and brand consistency throughout the store.

Qualifications

• Leadership experience in retail or customer-facing roles.
• Strong customer service orientation and ability to coach others.
• Ability to work flexible hours including nights, weekends and holidays.

Responsibilities

• Drive sales and create an engaging customer experience.
• Lead by example to manage daily store operations and pace of the floor.
• Share product knowledge and brand messaging with the Stylist team to support career growth.

Skills

Leadership

Customer service

Teamwork

Flexibility

Communication

Job description

Free People in Portland, ME is seeking a Key Holder to support store leadership, supervise daily operations and deliver an engaging customer experience while driving sales and upholding brand standards.

You will help manage the sales floor, lead by example, and train team members on product knowledge and service, ensuring seamless omni-channel operations and brand consistency throughout the store.