Key Carrier & Store Team Leader (Retail)

The TJX Companies, Inc.; Bedford (NH); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision

Paid holidays/vacation

Life insurance

Employee assistance program

Job summary

HomeGoods in Bedford, NH is seeking a Key Carrier who supports store leadership and delivers exceptional customer service. The role alternates between Coordinator duties and leading as a Key Carrier, including responsibilities as Manager on Duty and ensuring adherence to store procedures.

The candidate must have open availability, including nights and weekends, with strong communication and multi-tasking abilities. Prior retail experience and leadership exposure are required for success.

Qualifications

• 1 year of retail experience
• 6 months of leadership experience
• Able to work flexible hours including nights and weekends
• Strong customer service orientation and problem solving skills
• Knowledge of store operations and basic software/systems

Responsibilities

• Create a positive customer experience both inside the store and in the community
• Serve as Manager on Duty following company policies
• Support Associate staffing and coaching to meet store priorities
• Ensure compliance with labor laws and store procedures
• Assist with opening/closing procedures and safety protocols
• Deliver coaching and feedback to Associates to improve performance
• Promote and support loyalty programs and marketing initiatives
• Collaborate with Management on training needs and performance improvement

Skills

Customer service

Leadership

Team player

Communication

Flexibility

Education

High school diploma

Job description

HomeGoods in Bedford, NH is seeking a Key Carrier who supports store leadership and delivers exceptional customer service. The role alternates between Coordinator duties and leading as a Key Carrier, including responsibilities as Manager on Duty and ensuring adherence to store procedures.

The candidate must have open availability, including nights and weekends, with strong communication and multi-tasking abilities. Prior retail experience and leadership exposure are required for success.