Key Accounts Manager

Cozy Earth; Lehi (UT); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K plan

Flexible PTO

Wellness benefit

Exclusive product discounts

Job summary

Cozy Earth is seeking a committed Key Account Manager to own and grow our national retail footprint. You will manage accounts end-to-end, from joint business planning to assortment and sell-through, collaborating across merchandising, planning, and finance.

The ideal candidate has 5+ years in national retail/key wholesale, strong analytical skills, and experience negotiating terms and protecting margins while driving revenue. Travel 25–35% is required.

Qualifications

• 5+ years managing national retail or key wholesale accounts, ideally in home textiles, bedding, apparel, or adjacent consumer products.
• Direct experience owning a major retailer relationship end-to-end from line review to purchase order to sell-through.
• Strong commercial and analytical skills with sell-through, rate of sale, weeks of supply, gross margin, and markdown/allowance math.

Responsibilities

• Own the annual and seasonal joint business plan for each assigned account, including revenue targets, door expansion, assortment architecture, pricing, and promotions.
• Build and present seasonal line reviews and new-item pitches that connect Cozy Earth's product story to each retailer's customer and category strategy.
• Identify and open white-space opportunities and build the business case for them.
• Own the demand forecast by SKU and month, and manage open-to-buy, order flow, and replenishment with supply chain; track sell-through, rate of sale, and weeks of supply weekly.
• Own account P&L health: negotiate cost, terms, markdown and chargeback allowances, and defend brand pricing and MAP integrity across channels.
• Partner with operations on routing guides, EDI, and OTIF compliance to reduce deductions and chargebacks, and coordinate sample flow and launches so dates are hit.
• Bring the voice of the retail customer back to merchandising and product development, and represent Cozy Earth at market weeks, trade shows, and store walks.
• Maintain an accurate account dashboard and keep activity and pipeline current in the CRM.
• Other duties as assigned.

Skills

National retail account management

Analytical skills

Negotiation

Forecasting

CRM familiarity

Tools

Excel/Google Sheets

CRM systems

EDI systems

Job description

Cozy Earth is one of the fastest-growing companies in the country, named to the Inc. 5000 list, and the only brand to land a spot on "Oprah's Favorite Things" seven years running across five categories. We're a lifestyle brand redefining everyday comfort not just in the products we make, but in the standard we hold ourselves to as a team. With that kind of momentum comes real opportunity: to shape a growing brand, work closely with the people building it, and see your impact show up fast. We're looking for people who want to help build what's next.

We're excited to expand our team with a Key Account Manager to own and grow our national retail footprint. You'll own your accounts day-to-day, from building the joint business plan to landing the assortment, forecasting demand, protecting margin, and reading sell-through weekly. The ideal candidate thrives on ownership, connects the dots across merchandising, planning, and finance, and is energized by watching revenue and sell-through numbers move because of work they drove.

Responsibilities:

• Own the annual and seasonal joint business plan for each assigned account, including revenue targets, door expansion, assortment architecture, pricing, and promotions.
• Build and present seasonal line reviews and new-item pitches that connect Cozy Earth's product story to each retailer's customer and category strategy.
• Identify and open white-space opportunities - new categories, doors, banners, and made-for-channel programs - and build the business case for them.
• Own the demand forecast by SKU and month, and manage open-to-buy, order flow, and replenishment with supply chain; track sell-through, rate of sale, and weeks of supply weekly.
• Own account P&L health: negotiate cost, terms, markdown and chargeback allowances, and defend brand pricing and MAP integrity across channels.
• Partner with operations on routing guides, EDI, and OTIF compliance to reduce deductions and chargebacks, and coordinate sample flow and launches so dates are hit.
• Bring the voice of the retail customer back to merchandising and product development, and represent Cozy Earth at market weeks, trade shows, and store walks.
• Maintain an accurate account dashboard and keep activity and pipeline current in the CRM.
• Other duties as assigned.

Skills and Qualifications:

• 5+ years managing national retail or key wholesale accounts, ideally in home textiles, bedding, apparel, or an adjacent consumer products category.
• Direct experience owning a major retailer relationship end-to-end from line review to purchase order to sell-through
• Strong commercial and analytical skills: fluent in sell-through, rate of sale, weeks of supply, gross margin, and markdown/allowance math, with your own models in Excel or Google Sheets.
• Confident negotiator and presenter - able to hold brand pricing and margin while delivering a line review a buying team takes seriously.
• Working knowledge of retail operations: EDI, routing guides, vendor portals, OTIF requirements, and chargeback processes.
• Willingness to travel 25–35%
• Experience with premium/luxury brands or launching into a new retailer is a plus.

Why Join Cozy Earth?

Comprehensive Benefits: Medical, dental, and vision coverage to keep you healthy.

Future Planning: 401K plan to secure your financial future.

Work-Life Balance: Flexible PTO to ensure you have the time you need for rest and relaxation.

Wellness Perks: Monthly self-care benefit to support your overall well‑being.

Exclusive Discounts: Access generous discounts on all our products.

Cozy Earth is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.