Key Account Traffic Controller

Röhlig Logistics GmbH; Houston (TX); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Match

Generous Paid Time Off

Job summary

Röhlig Logistics GmbH in Houston seeks a detail-oriented Key Account Traffic Controller to ensure compliance and timely customs processing for sea, air, and contract logistics. You will handle ABI submissions, document releases, and work with multiple departments to deliver high-level service.

The ideal candidate has about 2 years brokerage experience, strong communication and problem-solving skills, plus knowledge of INCO terms and customs requirements.

Qualifications

• 2 years of brokerage experience.
• Excellent communication skills (verbal and written).
• Detail oriented, thorough and accurate.
• Ability to work independently and as part of a team.
• Knowledge of INCO terms and customs regulations preferred.

Responsibilities

• Provide impeccable customer service and ensure compliance.
• Maintain current customs documentation.
• Process documents through ABI system for customs releases.
• Review and respond to government agency notices and client inquiries.
• Collaborate with other departments to deliver high-level service.
• Resolve discrepancies and document via IIM for compliance.

Skills

Brokerage experience

Excellent communication

Detail oriented

Multitasking

Problem solving

Team collaboration

Tools

ABI System

MS Office

Job description

## Key Account Traffic ControllerApply: Houston: Full time: Posted Yesterday: JR100212**Shaping the Future of Logistics- Your Career Starts at Röhlig**Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we’ve built our reputation on reliability and trusted partnerships.Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You’ll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we’re committed to helping you build a long-term career while maintaining a healthy work-life balance — because we believe success is best achieved together.Rohlig USA has 200 employees in 12 different locations.Join our growing team! We’re looking for a detail-oriented Entry Writer who is passionate about accuracy, compliance, and delivering exceptional service.**What you will do:**· Impeccable customer service.· Maintain and keep current customs compliance documentation.· Process documents through the Company’s ABI system, obtaining Customs release and other government agency releases as appropriate.· Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.· Work closely with other departments to deliver high level of service to customers.· Perform other duties as assigned.· Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.· Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).**What you bring:**· Ability to work with demanding deadlines· Essentially 2 years brokerage experience· Excellent communication skills, both verbal and written· Ability to work independently as well as part of a team· Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems· Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws preferred· Ability to establish priorities and accomplish multiple tasks, must be organized· Strong PC skills· Proven analytical and problem-solving skills· Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter· Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements:**What we offer:**At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That’s why we offer a competitive benefits package designed to empower you both personally and professionally:· **Comprehensive Medical, Dental, and Vision Insurance** – Keeping you and your family healthy is our priority.· **401(k) Plan with Company Match** – We’re invested in your future and help you save for retirement.· **Generous Paid Time Off (PTO)** – Whether you’re planning a vacation, taking care of personal needs, or just need a mental health day, we’ve got you covered.· **Supportive Work Environment** – From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.· **Salary**$55,000-$65,000.If you’re looking for a workplace where your contributions matter and your well-being is supported, we’d love to have you on board.Apply now and shape the future of logistics with us!