Key Account Traffic Controller

ROHLIG FRANCE S.A.S; Georgia; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan with Company Match

Generous PTO

Supportive Work Environment

Job summary

Rohlig USA is seeking a detail-oriented Entry Writer to join our growing team in the United States. You will maintain customs compliance documentation, process documents using the ABI system, and coordinate releases with government agencies while ensuring accuracy and timely service.

Ideal candidates have about 2 years brokerage experience, excellent communication skills, and the ability to multitask under deadlines.

Qualifications

• Essentially 2 years brokerage experience.
• Excellent communication skills, both verbal and written.
• Ability to work independently as well as part of a team.
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems.
• Knowledge of domestic and international geography including countries, major cities and ocean ports.

Responsibilities

• Impeccable customer service.
• Maintain and keep current customs compliance documentation.
• Process documents through the Company's ABI system, obtaining Customs release and other government agency releases as appropriate.
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
• Work closely with other departments to deliver high level of service to customers.
• Perform other duties as assigned.
• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management to ensure compliance.
• Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

Skills

Brokerage experience

Communication skills

Independent work

Detail oriented

Problem solving

Geography knowledge

Organization

Multitasking

PC skills

Self-starter

Tools

ABI system

Job description

Shaping the Future of Logistics- Your Career Starts at Röhlig

Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships.

Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together.

Rohlig USA has 200 employees in 12 different locations.

Join our growing team! We're looking for a detail-oriented Entry Writer who is passionate about accuracy, compliance, and delivering exceptional service.

What you will do:

• Impeccable customer service.
• Maintain and keep current customs compliance documentation.
• Process documents through the Company's ABI system, obtaining Customs release and other government agency releases as appropriate.
• Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence.
• Work closely with other departments to deliver high level of service to customers.
• Perform other duties as assigned.
• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

What you bring:

• Ability to work with demanding deadlines
• Essentially 2 years brokerage experience
• Excellent communication skills, both verbal and written
• Ability to work independently as well as part of a team
• Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems
• Knowledge of domestic and international geography including countries, major cities and ocean ports along with basic knowledge of U.S. Regulatory Laws preferred
• Ability to establish priorities and accomplish multiple tasks, must be organized
• Strong PC skills
• Proven analytical and problem-solving skills
• Work effectively via phone, fax, e-mail. Good planning and organization skills; ability to multitask and be a self-starter
• Basic knowledge of INCO terms, the Harmonized Tariff Schedule, Customs regulations and other government agency requirements:

What we offer:

• Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority.
• 401(k) Plan with Company Match - We're invested in your future and help you save for retirement.
• Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered.
• Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way.
• Salary $55,000-$65,000.

For further information about the position or the application process, please reach out to: Mark Aulisio Talent Acquisition Manager [e-mail]

More information on www.rohlig.com.

We work continuously for more diversity and inclusion throughout the organization. We encourage all qualified candidates to apply.