Key Account Manager — Delivery & Customer Success Lead

Amphenol Borisch Technologies; Mesa (AZ); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with company match

Paid Holidays and PTO

Job summary

Amphenol Borisch Technologies is seeking a Key Account Manager to serve as the primary liaison between the Company and the Customer, leading a cross-functional team to ensure delivery, cost and quality objectives. You will manage programs from purchase order through final delivery and coordinate internal resources to execute orders and launches.

You will cultivate strong customer relationships, work with engineering and operations to meet customer specifications, and ensure ITAR-compliant

Qualifications

• Bachelor's degree required or equivalent; strong problem-solving and communication skills.
• Experience delivering superior customer service and relationship management.
• Ability to read and interpret customer requirements and specifications.

Responsibilities

• Manages customer programs from purchase order through final delivery and ensures on-time delivery.
• Coordinates internal resources to execute current orders and new program launches.
• Establishes and maintains excellent customer relationships as the main interface with customers.
• Works with Engineering and Operations to ensure product quality per customer specs.
• Escalates and resolves issues related to delivery, pricing, or returns as needed.

Skills

Problem-solving

Customer service

Communication

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Amphenol Borisch Technologies is seeking a Key Account Manager to serve as the primary liaison between the Company and the Customer, leading a cross-functional team to ensure delivery, cost and quality objectives. You will manage programs from purchase order through final delivery and coordinate internal resources to execute orders and launches.

You will cultivate strong customer relationships, work with engineering and operations to meet customer specifications, and ensure ITAR-compliant