Key Account Manager — Cross-Functional Delivery Leader

Amphenol Corp; Northern (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Amphenol Borisch Technologies (ABT) is seeking a proactive Key Account Manager to serve as the primary liaison between ABT and customers, driving delivery excellence and customer satisfaction.

You will lead cross‑functional teams from sales, engineering, purchasing, and operations to ensure programs meet delivery, cost, and quality objectives, while maintaining strong relationships and compliant communications with customers.

Qualifications

• Bachelor's degree required; strong problem‑solving skills and customer service orientation.
• Excellent communication skills and ability to coordinate across teams.
• Proficiency with Microsoft Office Suite for reporting and documentation.

Responsibilities

• Manages customer programs from order to delivery with focus on service and quality.
• Coordinates internal resources to ensure on-time delivery and project launches.
• Builds strong customer relationships and serves as primary interface for questions and issues.
• Collaborates with Engineering and Operations to meet customer specs and timelines.
• Maintains risk management and escalates where needed to protect commitments.

Skills

Problem solving

Customer service

Communication

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Amphenol Borisch Technologies (ABT) is seeking a proactive Key Account Manager to serve as the primary liaison between ABT and customers, driving delivery excellence and customer satisfaction.

You will lead cross‑functional teams from sales, engineering, purchasing, and operations to ensure programs meet delivery, cost, and quality objectives, while maintaining strong relationships and compliant communications with customers.