Key Account Manager – B2B Industrial Solutions

AME; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

AME is seeking a proactive Key Account Manager to drive growth of its US business. You will acquire new strategic customers and expand relationships with existing accounts across the US industrial sector, managing the full sales cycle from prospecting to contract closure.

You will work with Sales Management, Marketing and technical teams to position AME solutions, travel regularly within the US, and build longterm partnerships with manufacturers and end users. Italian language is a plus.

Qualifications

• Proven experience in B2B sales and Key Account Management.
• Track record in developing new business with strategic customers.
• Experience selling to industrial or manufacturing clients.

Responsibilities

• Develop and manage a portfolio of Key Accounts and Partners in the US.
• Acquire new strategic customers and grow existing accounts.
• Manage full sales cycle from qualification to negotiation and closure.
• Build relationships with key stakeholders and technical influencers.
• Plan customer visits and present AME solutions.
• Collaborate with Sales, Marketing and internal teams.

Skills

B2B sales

Key Account Management

Business Development

CRM experience

Tools

CRM systems

Job description

AME is looking for a Key Account Manager to support the development and growth of its business in the US market.

In this role, you will be responsible for acquiring new strategic customers, developing existing Key Accounts and Partners, and building long-term relationships with industrial clients. You will manage the full sales cycle, from prospecting and opportunity qualification to customer needs analysis, proposal development, negotiation, contract closure, and post-sales account development.

The ideal candidate combines a strong commercial mindset with a consultative sales approach, a solid understanding of the US industrial market, and the ability to work independently across the assigned territory. You will collaborate closely with Sales Management, Marketing, technical specialists, and other internal teams to identify business opportunities and deliver solutions that create measurable value for customers.

Key Responsibilities:

• Develop and manage a portfolio of Key Accounts and Partners in the US through proactive prospecting and the conversion of qualified opportunities generated by the Direct Marketing team.
• Acquire new strategic customers and drive growth within existing accounts through cross-selling, upselling, and the expansion of AME's solutions across additional plants, business units, and group companies.
• Manage the full sales cycle, including opportunity qualification, customer needs analysis, proposal development, negotiation, contract closure, and post-sales follow-up.
• Build and maintain strong relationships with key customer stakeholders, including decision-makers, technical influencers, end users, purchasing departments, and executive sponsors.
• Apply a consultative sales approach to understand customer needs and position AME's solutions in terms of business value, service quality, reliability, and long-term partnership.
• Plan and conduct customer visits, business reviews, technical presentations, and commercial meetings, involving internal specialists when appropriate.
• Develop and maintain customer account plans and strategic growth plans, identifying business priorities, opportunities, and clear action plans.
• Monitor market trends, competitor activities, and customer developments, sharing market intelligence and recommending actions to maximize business opportunities.
• Collaborate closely with Sales Management, Marketing, technical specialists, and other internal teams to ensure a coordinated customer approach and a high level of service.
• Achieve agreed sales objectives related to revenue growth, new customer acquisition, and account development, while maintaining accurate CRM data, sales forecasts, and activity reports.

Qualifications and Experience:

• Proven experience in B2B sales, Key Account Management, or Business Development, preferably in Material Handling Equipment (MHE), the safety industry, industrial, manufacturing, technical, or solution-based environments.
• A strong track record in developing new business, managing complex sales cycles, and building long-term relationships with strategic customers.
• Experience selling technical products, safety solutions, Material Handling Equipment, industrial solutions, services, or other value-added solutions to corporate or manufacturing clients.
• Solid understanding of consultative selling, customer needs analysis, account planning, and value-based negotiation.
• Good knowledge of the US industrial market, particularly the Material Handling Equipment and/or safety sectors, and the ability to operate effectively across the assigned territory.
• Ability to work independently, manage priorities, and take ownership of customer relationships and commercial opportunities.
• Strong communication and presentation skills, with the ability to engage effectively with technical stakeholders, purchasing departments, and senior decision-makers.
• Good analytical skills and the ability to translate market insights, customer needs, and sales data into concrete business actions.
• Experience using CRM systems to manage sales opportunities, customer information, forecasts, and commercial activities.
• Willingness to travel regularly within the US, according to customer needs and business priorities.
• Italian language skills are a plus.

What AME Offers:

• A strategic commercial role with responsibility for developing AME's business in the US market.
• The opportunity to work with industrial customers and contribute directly to long-term business growth.
• A high level of autonomy in managing the assigned territory, customer relationships, and commercial opportunities.
• Collaboration and support from Sales Management, Marketing, and technical teams.
• An international working environment focused on customer value, service quality, and business development.