Key Account Manager

Gympass; United States; Remote; USD 34,000 - 54,000; Full time

Job summary

Wellhub in São Paulo is seeking a results-driven Key Account Manager to lead a portfolio of enterprise clients within the Client Success team.

You will design growth plans, drive renewals and expansions, and collaborate with HR and senior client stakeholders to demonstrate the value of Wellhub’s wellbeing platform.

Responsibilities

• Develop a sales plan for each named client — identifying products, expansion opportunities, and the strategic rationale ("why Wellhub") — leading the client relationship for a portfolio of large and complex Enterprise accounts throughout the client lifecycle.
• Ensure contract renewals, expansions, and lead annual contract renegotiations.
• Partner with client’s HR and decision makers, building an approach to connect their C-level to Wellhub execu

Job description

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we’re revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring aKey Account Manager to ourClient Success team inSão Paulo.

This role is to join the B2B team and will be responsible for managing a key portfolio of our clients. As a Client Success Manager, you will be expected to bring significant business results to Wellhub through upselling, cross selling and renegotiation within existing accounts. This person will also work in collaboration with different areas of Wellhub to improve and evolve the client’s experience.

This is a great opportunity to join a growing team in a market that is really gaining momentum on B2B business and we are excited to have a game‑changer candidate to take us to the next level.

YOUR IMPACT

Develop a sales plan for each named client — identifying products, expansion opportunities, and the strategic rationale (“why Wellhub”) — leading the client relationship for a portfolio of large and complex Enterprise accounts throughout the client lifecycle.

Ensure contract renewals, expansions, and lead annual contract renegotiations.

Partner with client’s HR and decision makers, building an approach to connect their C-level to Wellhub execu