Global Key Account Manager

thyssenkrupp Presta Dynamic Components Danville; Troy (MI); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Annual bonus eligibility of 15%

Paid time off (PTO)

Medical, Dental, Vision coverage

401(k) plan with company match

Job summary

thyssenkrupp Presta Dynamic Components Danville is seeking a Key Account Manager to manage commercial responsibilities for diverse customers. You will develop customer strategies and maintain pivotal relationships impacting sales objectives globally.

Ideal candidates have over 5 years in automotive sales and a Bachelor’s degree. The role includes regular travel of up to 20%, with additional benefits like annual bonuses, paid time off, and medical coverage.

Qualifications

• 5+ years of sales experience in automotive industry.
• Education: Minimum of a Bachelor’s degree; Master’s Degree preferred.
• Experience with metallic components and manufacturing techniques.

Responsibilities

• Manage commercial responsibility for customers.
• Develop and deploy comprehensive customer strategies.
• Conduct regular customer visits and support internal departments.

Skills

Sales experience in automotive industry

Customer relationship management

Understanding of material economics

Technical competence in automotive components

ERP system knowledge (SAP)

Education

Bachelor's degree

Master's degree (preferred)

Tools

SAP or equivalent ERP system

Job description

Summary

Salary range based on experience: $110k - $130k per year, 15% bonus potential.

Key Account Manager position is pivotal, responsible for managing commercial responsibility for thyssenkrupp Dynamic Components customers, building and maintaining business relationships globally, accomplishing annual sales objectives, and representing the plant and the global thyssenkrupp brand.

Responsibilities

• Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same.
• Responsible for the overall customer relationship management.
• Develop and deploy comprehensive customer strategies that improve profitability and growth of the business.
• Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers.
• Coordinate customer commercial negotiations for our manufactured products to defined standards.
• Develop sales forecast for use in the OPL planning process and monitor market trends throughout the year for use in forecast adjustments.
• Reporting of office activities, market forecast / developments and potential new customers.
• Identify technology trends to support the alignment / implementation of internal R&D efforts.
• Support internal departments in resolution of customer issues (e.g., logistics, operations, accounts receivable, etc.).
• Conduct regular customer and tkDC facility visits.
• Identify and develop new markets and potential customers as directed.
• Ensures that internal / external procedures are in accordance to IATF 16949 criteria.

Customer Commercial Activities

• Receipt, distribution and retention of customer requests for quote (RFQ).
• Lead internal pre‑nomination activities through adherence to RFQ Work Flow Process in negotiation of piece price, tooling and ED&T for program award.
• Participation in standard customer program activities (e.g., SOP, run‑at‑rate, aging accounts collection, etc.) in a support function of internal team.
• Construction and submission of commercial offers per SUD-00339 Authority Definition.
• Retention of customer quote package documentation (Offer letter, P.B.D., etc.).
• Acceptance, retention and distribution of customer contract, purchase order, nomination letter, letters of intent, tooling orders, piece price changes, etc.
• Negotiation and commercial implementation of agreements to maximize revenue and profitability (change notice, bankruptcy, end of production (EoP), material agreements, productivity agreements, program cancellations, etc.).
• Establish and maintenance of relationships through all levels of the customer organization.
• Participation in the investigation of customer quality issues per Customer Complaint Management process with the goal of a mutually agreed outcome.
• Support of the biennial Customer Satisfaction Survey process.

Qualifications

• Education: Minimum of a Bachelor’s degree; Master’s Degree preferred.
• Experience: 5+ years of sales experience in automotive industry or similar.
• Understanding of material economics and application to customer programs preferred.
• Understanding of Valvetrain / powertrain functionality and operation, Tier I or II preferred.
• Experience with metallic components and their manufacturing techniques.
• Experience within a multi‑cultural, global organization is essential.
• Technically competent (able to rapidly gain a thorough knowledge of camshafts and rotor shafts) and to have demonstrated a thorough understanding of the automotive sales performance.
• Technology: Ability to interact and understand SAP or equivalent ERP system as well as other financial reporting software.
• Travel: Occasional travel, up to 20% including international.

Benefits

• Annual Bonus Eligibility of 15% of your base salary.
• Paid Time Off (PTO).
• Supplier Discounts.
• Tuition Reimbursement.
• Paid Company Holidays.
• Medical, Dental, Vision, Prescription Drug Coverage.
• Exclusive free medical services through our partnership with Marathon Health for employees and their dependents 3+ years of age.
• 401(k) Plan with 5% Company match.