Global Key Account Manager

thyssenkrupp; Troy (MI); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Car allowance

Annual bonus

Job summary

thyssenkrupp Dynamic Components seeks a Global Key Account Manager to own the GM relationship and manage regional accounts, leading commercial strategy and negotiations. You will coordinate with cross-functional teams to drive profitability and growth across markets.

Requirements include 5+ years of automotive sales experience, a bachelor's in engineering, and strong fluency in English. Regular travel up to 30% is expected in a global, multi-cultural setting.

Qualifications

• Experience managing global or multi-regional customer accounts.
• Strong negotiation and communication skills with executive stakeholders.
• Understanding of material economics and automotive sales dynamics.
• Technical aptitude to rapidly learn camshafts and rotorshafts.

Responsibilities

• Own the global GM account and regional accounts, serving as the commercial lead with key decision-makers.
• Develop customer strategies to improve tkPDC profitability and growth, translating into forecasts.
• Lead price and contract negotiations and implement commercial agreements, including changes and program terminations.
• Coordinate commercial acquisition efforts with internal functions and drive cost-reduction initiatives.

Skills

Global account management

Automotive industry exp

Negotiation skills

English communication

SAP / ERP systems

Education

Bachelor's degree in Mechanical or Industrial Engineering

Tools

SAP

ERP systems

Job description

thyssenkrupp is an international industrial and technology group with more than 93,000 employees. In the fiscal year 2024/2025, the company generated sales of around €33 billion in 48 countries. Its business activities are bundled in five segments: Automotive Technology, Decarbon Technologies, Materials Services, Steel Europe and Marine Systems. With extensive technological know-how, outstanding engineering competence and a high level of innovative strength, the group develops solutions for the challenges of the future, especially in the fields of climate protection and energy transition, digital transformation in industry and mobility of the future.

Company Presentation

thyssenkrupp Dynamic Components is one of the world's automotive industry leading partners for development and manufacturing of highly complex, state-of-the-art drivetrain technologies for both combustion engines and electric motors. Worldwide, 10 locations with 3,800 employees produce over 25 million drivetrain components per year. The product portfolio includes camshafts and cylinder head cover modules for the valve train as well as rotor shafts for battery electric vehicles.

Our electrical A/C compressor, designed for the natural refrigerant CO2, sets new standards in efficient and sustainable thermal management.

With precision and passion, we are enabling our customers in the automotive industry to achieve their emission and sustainability targets for more than 30 years.

thyssenkrupp Presta Dynamic Components is proud to be Certified™ by Great Place To Work®. The prestigious award is based entirely on what current employees say about their experience working at thyssenkrupp Presta Dynamic Components. This year, 82% of employees said it's a great place To Work - 25 points higher than the average U.S. company. Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

Your Responsibilities

Salary range based on experience: 130k-150k/annual, 15% bonus potential, car allowance

The Global Key Account Manager serves as an engaged and trusted source in the organization. Success in this role is measured by the achievement of balanced scorecard metrics including Safety, Quality, Delivery, Productivity and Cost. Key deliverables to ensure success are listed below:

• Own the overall global customer relationship for the GM account and manage additional assigned regional customer accounts, serving as the primary commercial point of contact for operational and strategic matters, defining the customer interface strategy and building strong relationships with key decision-makers.
• Develop and deploy comprehensive customer strategies to improve tkPDC's profitability and growth, based on customer product strategies, market trends and competitive intelligence, and translate them into product, sales and OPL/budget forecasts.
• Lead customer price and contract negotiations and the commercial implementation of agreements, including change notices, productivity and material agreements, end-of-production and program cancellations, to maximize revenue and profitability.
• Independently lead the commercial acquisition phase of customer projects in collaboration with the relevant functional departments, including contract reviews, pre-nomination activities and program awards covering piece price, tooling and ED&T.
• Lead and coordinate cost-reduction initiatives with relevant functional areas.
• Identify technology trends and develop new business opportunities within GM and other assigned customer accounts that align with tkPDC's product and R&D strategy, supporting them through commercial and technical customer presentations.
• Support internal departments in resolving customer-related commercial and operational issues, including logistics, operations and accounts receivable.
• Conduct regular customer and tkPDC facility visits.
• Identify and develop new markets and potential customers as directed.
• Ensure internal and external processes comply with applicable IATF 16949 requirements.
• Complies with all applicable safety and environmental policies.

Customer Commercial Activities

• Manage customer RFQs, commercial offers and relevant quote and contract documentation in accordance with SUD-00339 Authority Definition.
• Participate in key customer program activities, including SOP, run-at-rate and accounts-receivable topics, in coordination with the responsible internal functions.
• Support the commercial resolution of customer quality issues and customer satisfaction activities.
• Communicate customer requirements, expectations and developments to the appropriate internal stakeholders.
• Utilize relevant customer portals and monitor customer scorecards across the supplying tkPDC organizations, coordinating necessary corrective actions.
• Maintain sufficient technical knowledge of the assigned products to effectively represent tkPDC with the customer.
• Participate in customer and industry events to develop business opportunities and relationships with executive and mid-level customer contacts.
• Other duties as assigned.

Success Competencies

The Global Key Account Manager embodies the following competencies:

• Global Perspective: Taking a broad view when approaching issues, using a global lens.
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
• Ensures Accountability: Holding self and others accountable to meet commitments.
• Manages Conflict: Building partnerships and working collaboratively with others to meet shared objectives.
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Qualifications:

To perform this job successfully, a successful candidate will be able to perform each essential duty satisfactorily.

• Education: Minimum of a Bachelor's degree from a four-year college or university in Mechanical Engineering, Industrial Engineering or a related field, or an equivalent technical and commercial background; Master's Degree preferred.
• Experience: 5+ years of sales experience in the automotive industry or similar, with demonstrated experience managing global or multi-regional customer accounts.
• Understanding of material economics and application to customer programs preferred.
• Understanding of Valvetrain / powertrain functionality and operation, Tier I or II preferred.
• Experience with metallic components and their manufacturing techniques.
• Experience within a multi-cultural, global organization is essential.
• Technically competent (able to rapidly gain a thorough knowledge of camshafts and rotorshafts) and to have demonstrated a thorough understanding of the automotive sales performance.
• Experience with General Motors (GM) preferred but not required.
• Communicative, self-directed working style.
• Business-fluent English; additional foreign languages an advantage.
• Technology: Ability to interact with and understand SAP or equivalent ERP system as well as other financial reporting software.
• Travel: Regular travel, up to 30% including international

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.