Key Account Manager

Intuit; New York (NY); Remote; USD 90,000 - 130,000; Full time

Job summary

Intuit is seeking a Strategic Account Manager to join their Mid-Market Managed Account Sales Team. This role focuses on generating growth and protecting revenue for assigned customers, requiring strong sales acumen and the ability to navigate complex sales processes. The ideal candidate will have extensive experience in SaaS sales and account management, with a proven track record of meeting sales targets.

Qualifications

• 5+ years of quota-carrying software or technology sales experience.
• Experience with SaaS customers owning multiple locations.
• Proficiency in managing a pipeline through Salesforce.

Responsibilities

• Engage customers to understand their business needs.
• Manage a sales funnel and maintain a sustainable sales cycle.
• Deliver ROI presentations to C-Level executives.

Skills

Sales acumen

Business acumen

Financial acumen

Client management

Education

Bachelor’s degree or MBA preferred

Tools

Salesforce

Job description

Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision they make is with confidence.

That means we won’t simply sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.

The Mid-Market Managed Account Sales Team consists of highly capable and passionate salespeople focused on delivering wins for the Mid-Market Segment of the QuickBooks Digital Ecosystem. The Strategic Account Manager is responsible for generating new growth and protecting revenue for their assigned customers. Their primary responsibilities include engaging customers to understand their business needs across all locations, demonstrating our core capabilities, and recommending the right solution stack for their business. Leveraging support partners and resources will be critical to achieving business objectives and meeting customer needs. This role plays a key part in serving one of Intuit’s Big Bets…Disrupting the Small Business Mid-Market. These are remote, individual contributor roles with up to 30% travel.

Responsibilities

• Model Intuit’s Values and foster an Inclusive Environment
• Prospect and proactively recommend improvements for existing customers’ businesses
• Articulate the value propositions of the QuickBooks Online Ecosystem, demonstrating understanding of strategies and products relative to competitors
• Deliver compelling ROI presentations to C-Level executives using appropriate tools
• Manage a sales funnel and maintain a sustainable sales cycle to meet quarterly targets
• Utilize key stakeholders to influence the buying process
• Navigate complex sales processes, understanding partner capabilities to meet customer needs
• Leverage all resources to support business growth and execution
• Close deals efficiently, utilizing all available resources
• Track success metrics such as Quota Attainment, Close Rates, Pipeline Velocity, and Retention

Minimum Requirements

• At least 5+ years of quota-carrying software or technology sales and account management experience
• Minimum of 5+ years of territory building and management across multiple states and industries
• Experience working with SaaS customers owning multiple locations (5+ sites) with revenue of $25M+
• Experience selling SaaS solutions across industries with negotiated rates/terms
• Strong business and sales acumen with high EQ/IQ
• Financial acumen and sales experience with Accounting, ERP, or Financial Management Software is a plus
• Proficiency in managing a pipeline through Salesforce and supporting multiple partners
• Experience with sales methodologies like Challenger, SPIN, Solution, or Sandler
• Understanding of client management lifecycle
• Ability to work with various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)
• Meeting quarterly KPIs and sales targets
• Bachelor’s degree or MBA preferred