Key Account Manager

Syneos Health, Inc.; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Hypertension Center Key Account Business Manager to enhance sales performance in outpatient clinics. This role combines clinical expertise with a strong sales background, focusing on building relationships with healthcare professionals and driving the appropriate use of innovative therapies. You will engage with key opinion leaders and develop advocacy among cardiologists and nephrologists to ensure successful product integration. Join a forward-thinking company that values diversity and fosters an inclusive environment, providing you with the resources and autonomy to succeed while making a meaningful impact on patients' lives.

Benefits

Health Benefits (Medical, Dental, Vision)

Company Match 401k

Flexible Paid Time Off

Sick Time

Qualifications

• 5+ years of pharmaceutical sales experience with a strong account management background.
• Existing relationships with HCPs and KOLs in CV and nephrology.

Responsibilities

• Drive sales growth through KOL engagement and advocacy among healthcare professionals.
• Implement prescribing practices in outpatient clinics to increase utilization.

Skills

Pharmaceutical Sales

Account Management

Clinical Expertise

Relationship Building

Knowledge of CVRM

Education

Bachelor's Degree

Tools

CRM Software

Job description

Updated: April 21, 2025
Location: Charlotte, NC, United States
Job ID: 9245-OTHLOC-Ch5wYfwA

You’re an expert facilitator: you open doors, foster communication and bridge the gap at Syneos Health.

Connecting people with the information they need is your forte. You’re a unifier by nature and you’re at your best when setting others up for success. Your ability to clear the way, extrapolate intricate details, attend to complex situations and serve as a trusted go-between make you a perfect fit for a Hypertension (HTN) Center Key Account Business Manager role at Syneos Health.

The Hypertension (HTN) Center Key Account Business Manager is a specialized sales role that focuses on providing value and drives performance at the Centers and affiliated out-patient clinics that are part of health networks. This role requires a blend of strong clinical expertise and successful sales background within the CVRM space, bringing pre-established relationships with centers of health networks for access. Serves as a leader for insights & knowledge sharing relative to these Centers and creates/sustains a systemic approach to influence sales goal attainment for TRYVIO within their assigned geography.

In this role you will be responsible to:

• Build Champions and Advocacy through KOL development, engagement and advocacy among cardiologists, nephrologists and high-profile internal medicine HCPs at key AMCs and aligned HTN Centers. This will also include ongoing efforts with NP/PAs and other key stakeholders like pharmacists.
• Drive appropriate use of TRYVIO and focus on volume growth within targeted HTN centers and HCPs by engaging key targeted HCPs to drive early appropriate use of TRYVIO within outpatient clinics through strong clinical/sales expertise and ability to work within AMCs/Integrated Delivery Systems with access to affiliated outpatient clinics.
• Engages outpatient clinics affiliated to HTN Centers to bring awareness of TRYVIO and implements appropriate prescribing into their day-to-day systems to drive uptake/utilization to drive sales growth.
• Attend identified conferences to gain a better understanding of the healthcare landscape and engage HCPs.
• Build in-depth knowledge of customer needs and respond in ways that demonstrate credibility as HTN expert.
• Collaborate with brand and internal partners to develop and deploy tailored resources and tools that support account objectives and priorities.
• Build, routinely update strategic account plan/activities utilizing CRM capabilities aligned to business goals.
• Achieve performance goals and leverage productivity metrics aligned to organizational objectives.

Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:

• 5+ years of pharmaceutical sales experience and 2+ years of account management experience.
• The TA experience within the broader comorbid cardio metabolic renal space including hypertension, diabetes, dyslipidemia, heart failure, chronic kidney disease (CKD).
• Existing HCP, KOL and key stakeholder relationships with local/regional connections within CV, nephrology and high-profile internal medicine HCPs at key AMCs and aligned HTN Centers.
• Background working within diverse academic medical centers (AMCs) and preferably working within hypertension centers following distinct delivery & treatment models.
• Background with brands within integrated delivery networks with strong experience in in-patient and outpatient settings of care.
• Ability to travel up to 50% of the time, on average, including overnight.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 29,000 employees already know: work here matters everywhere. We work hard, and smart, all in the name of getting much-needed therapies to those who need them most. A career with Syneos Health means your everyday work improves patients’ lives around the world.