Key Account Manager

RXO Inc.; Ann Arbor, Northern (MI, KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off

Holidays

Volunteer days

Job summary

RXO Inc. in Ann Arbor, MI, is seeking a proactive Key Account Manager to serve as the daily point of contact for our top clients.

You will expand existing accounts, negotiate terms, and coordinate with carriers to secure the best solutions while upholding RXO's service standards. The role requires a bachelor’s degree or equivalent, plus 1 year of professional experience; five years in transportation sales is a plus.

Qualifications

• Bachelor’s degree or equivalent related work or military experience.
• 1 year of professional experience.
• 5 years of experience in a transportation sales environment (preferred)

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction.
• Expand current customer accounts through ongoing relationship development.
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales.
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations.

Skills

Relationship management

Communication

Negotiation

Team collaboration

Education

Bachelor’s degree or equivalent

Job description

## Key Account ManagerApply: Onsite: Ann Arbor, Michigan: Full time: Posted Today: JR105827**Accelerate your career at RXO** RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.At RXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make RXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward. As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. **What your day-to-day will look like:*** Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction* Expand current customer accounts through ongoing relationship development* Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.* Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales* Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures* Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics* Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations **At a minimum, you’ll need:*** Bachelor’s degree or equivalent related work or military experience* 1 year of professional experience **It’d be great if you also have:*** 5 years of experience in a transportation sales environment* Excellent verbal and written communication skills**Does this sound like you? Check out what else RXO has to offer.****Why Join Us:****Our Benefits*** Comprehensive medical, dental, and vision plans* 401(k) retirement plan with up to 5% company match* Pre-tax accounts to help streamline eligible expenses* Company-paid disability and life insurance* Employee Assistance Program (EAP)* Career and Leadership Development Programs* Paid time off, company holidays, and volunteer days**Our Culture**Our values are the key to our unique culture and our ability to deliver for everyone we serve.We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.**The Next Step** Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.