Key Account Management Expert

Jobtailor; Houston (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

Jobtailor in Houston, TX is seeking a senior Project Logistics leader to own and grow strategic customer relationships. You will develop multiyear account plans and drive commercial negotiations across international logistics, including cross-border, multimodal, and heavy lift operations.

The role requires 10+ years in international supply chain, strong P&L and negotiation skills, and a proven track record leading key accounts.

Qualifications

• Bachelor’s degree required; master’s preferred.
• 10+ years of experience in international supply chain and logistics.
• 5+ years of experience in commercial negotiations.
• 5+ years of network management experience.
• Minimum 5 years in a key account leader role in international supply chain and logistics.
• Understanding of compliance and global commerce knowledge.

Responsibilities

• Own and grow commercial relationships with strategic project-logistics customers.
• Develop and execute multiyear Project Logistics Account Plans.
• Provide project pipeline visibility, commercial strategy, escalation paths, and relationship mapping.
• Lead commercial negotiations involving rates, surcharges, incoterms and contract changes.
• Manage customer P&L, revenue forecasting, and pricing discipline.
• Ensure project execution readiness through SOP development and safety alignment.
• Lead customer reviews covering performance, incidents, financials, and actions.
• Coordinate with Regions, Procurement, Sales, Engineering, and Global Project Logistics.

Skills

Relationship Building

Negotiation Skills

P&L Management

Project Logistics Execution

Revenue Forecasting

KPI Monitoring

Multimodal Logistics

Cross-border Logistics

Strategic Account Management

Communication Skills

Education

Bachelor’s Degree

Master’s Degree (Advantageous)

Job description

• Own and grow commercial relationships with strategic project-logistics customers
• Develop and execute multiyear Project Logistics Account Plans
• Provide project pipeline visibility, commercial strategy, escalation paths, and relationship mapping
• Build senior-level relationships within customer capital project, engineering, procurement, and logistics organizations
• Advocate for customers and align requirements with CEVA’s Project Logistics capabilities
• Partner with Bid Management and Operations teams to structure competitive bids and validate feasibility
• Lead commercial negotiations involving rates, surcharges, risk allocation, incoterms, and contract changes
• Manage customer P&L performance, revenue forecasting, accounts-receivable health, margin control, and pricing discipline
• Ensure project execution readiness through SOP development, compliance, routing feasibility, permitting, and safety alignment
• Monitor project KPIs and resolve operational issues with internal stakeholders
• Support project mobilization, equipment planning, vendor sourcing, and transport engineering coordination
• Lead customer monthly and quarterly business reviews covering performance, incidents, financials, feedback, and improvement actions
• Identify and elevate operational or systemic execution issues
• Refine processes and apply lessons learned to strengthen global Project Logistics capabilities
• Coordinate with Regions, Procurement, Sales, Engineering, BPO Support Teams, and Global Project Logistics
• Direct virtual teams to synchronize customer communication and delivery across modes and geographies

Requirements

• Bachelor’s degree preferred; master’s degree advantageous
• Specific logistics and/or multinational focus
• 10+ years of experience in international supply chain and logistics
• 5+ years of experience in commercial negotiations
• 5+ years of network management experience
• Minimum 5 years of experience in a key account leader role in international supply chain and logistics
• Understanding of compliance
• Advanced supply chain knowledge or similar flow chain processes
• Advanced industry and product knowledge in global commerce and logistics
• Strong relationship-building and relationship-sustaining skills at senior levels
• Advanced negotiation skills
• Mature judgment and decision-making
• Advanced analytical skills leading to clearly articulated solutions
• Acute cultural and global awareness
• Emerging market experience
• Superior written and spoken communication skills
• Advanced presentation skills
• Experience with project logistics, including heavy lift, out-of-gauge cargo, charters, cross-border, multimodal logistics, and site mobilization

Core Competencies

Demonstrates advanced expertise in international supply chain and logistics, with a strong focus on commercial negotiations, project logistics execution, and relationship management at senior levels. Proven ability to manage P&L performance, develop strategic account plans, and lead cross-functional teams to achieve operational excellence.

Highest-signal resume keywords

• International Supply Chain Management
• Commercial Negotiations
• Project Logistics Execution
• P&L Management
• Relationship Building

ATS Optimization Keywords

Hard Skills

• Project Logistics
• Supply Chain Knowledge
• Negotiation Skills
• Analytical Skills
• Compliance Understanding
• Network Management
• Revenue Forecasting
• SOP Development
• KPI Monitoring
• Vendor Sourcing

Soft Skills

• Relationship Building
• Decision-Making
• Cultural Awareness
• Communication Skills
• Presentation Skills

Certifications & Qualifications

• Bachelor’s Degree
• Master’s Degree (Advantageous)

Industry Keywords

• Project Logistics
• Multinational Focus
• Heavy Lift
• Out-of-Gauge Cargo
• Cross-Border Logistics
• Multimodal Logistics
• Site Mobilization
• Global Commerce
• Emerging Market Experience
• Logistics Compliance