Key Account Director

EPM Scientific; Minneapolis (MN); On-site; USD 210,000 - 240,000; Full time

Benefits offered by this job

Equity participation

Annual bonus opportunities

Comprehensive benefits package

Job summary

EPM Scientific in Minnesota is recruiting a seasoned Key Account Director to lead strategic engagement with IDNs, health systems, and large provider organizations. You will drive patient access, establish pathways, and strengthen executive relationships to support adoption of innovative therapies in complex healthcare systems.

The role requires cross-functional leadership, deep market insight, and the ability to travel 60–80% across Minnesota, Nebraska, Kansas, Missouri, and the Dakotas.

Qualifications

• Bachelor's degree required.
• 12+ years of pharmaceutical/biotech or related industry experience.
• Significant experience managing Integrated Delivery Networks (IDNs) and large provider organizations.
• Proven success engaging C-Suite & D-Suite executives.
• Strong strategic leadership, analytics, and cross-functional collaboration.
• Ability to travel 60–80% and reside within the supported territory.
• Valid driver's license and US residence within Minnesota, Nebraska, Kansas, Missouri, or the Dakotas territory.

Responsibilities

• Lead strategic engagement with IDNs, health systems, and large provider organizations.
• Develop and execute strategic account plans to expand patient access.
• Build executive-level relationships and coordinate cross-functional initiatives.
• Analyze market trends and healthcare priorities to identify opportunities and risks.
• Ensure compliant, value-driven engagement across Commercial, Medical Affairs, Market Access, Marketing, and Patient Support teams.
• Drive adoption of innovative therapies within complex healthcare systems.
• Lead performance optimization through analytics and strategic resources.

Job description

Territory: Minnesota, Nebraska, Kansas, Missouri, & the Dakotas

Role Overview:

A growing specialty pharmaceutical company is seeking an experienced Key Account Director to lead strategic engagement with Integrated Delivery Networks (IDNs), health systems, and large provider organizations. This highly visible role will focus on expanding patient access, establishing pathways and protocols, strengthening executive-level relationships, and driving the successful adoption of innovative therapies within complex healthcare systems.

The Key Account Director will work cross-functionally with Commercial, Medical Affairs, Market Access, Marketing, and Patient Support teams to develop and execute strategic account plans that improve business performance and support patient access initiatives.

Key Responsibilities:

• Health System Engagement: Build and maintain strategic relationships with healthcare executives, pharmacy leaders, medical directors, and other decision-makers within assigned accounts.
• Market Access Strategy: Support customer understanding of clinical value, economic outcomes, and patient access opportunities through compliant and impactful engagement.
• Business Planning: Develop and execute comprehensive account plans designed to maximize access, adoption, and long-term business growth.
• Cross-Functional Leadership: Partner with Sales, Medical Affairs, Marketing, Market Access, and Patient Support teams to coordinate customer-focused strategies and initiatives.
• Customer Insights: Analyze market trends, formulary developments, policy changes, and healthcare system priorities to identify opportunities and business risks.
• Stakeholder Collaboration: Facilitate productive interactions between internal subject matter experts and key customer stakeholders to drive engagement and value creation.
• Performance Optimization: Utilize account management tools, analytics, and strategic resources to improve business outcomes and customer experience.
• Compliance: Conduct all activities in accordance with company policies, industry standards, and applicable regulatory requirements.

Experience and Skills:

• Education: Bachelor's degree required.
• Industry Experience: Minimum of 12 years of successful pharmaceutical, biotechnology, specialty healthcare, or related industry experience.
• Key Account Expertise: Significant experience managing Integrated Delivery Networks (IDNs), health systems, large provider groups, or other complex healthcare organizations.
• Executive Relationships: Demonstrated success engaging C-Suite & D-Suite executives including pharmacy directors, medical directors, executive leadership, and other high-level healthcare stakeholders.
• Proven Performance: Consistent record of meeting or exceeding business objectives and delivering measurable results.
• Strategic Leadership: Strong analytical, project management, business planning, and problem-solving skills.
• Communication Skills: Excellent verbal, written, presentation, and interpersonal communication abilities.
• Collaboration: Ability to succeed within a fast-paced, highly matrixed cross-functional environment.
• Travel Requirements: Ability to travel approximately 60-80% as required.
• Additional Requirements: Valid driver's license and residence within the supported territory.

Salary and Benefits:

• Salary Range: $210,000 - $240,000 base salary (Exact compensation may vary based on experience, skills, education, and geographic location).
• Incentive Compensation: Eligible for annual bonus opportunities and long-term incentive programs.
• Equity Opportunity: Equity participation available, allowing employees to share in the company's success.
• Benefits: Comprehensive benefits package including health, wellness, retirement, and other employee-focused programs.

About the Company

This commercial-stage biopharmaceutical organization is focused on developing and delivering innovative therapies for serious chronic diseases with significant unmet medical needs. The company offers a collaborative, patient-focused culture and is committed to scientific excellence, operational execution, and continued growth.