Key Account Director

Renrui HR; California; On-site; USD 90,000 - 130,000; Full time

Job summary

Renrui Human Resources Technology Holdings Limited (06919.HK) is expanding its international HR services business in the United States. This direct-hire role focuses on B2B customer development, solution-based sales, and long-term account partnerships, coordinating with service delivery teams to ensure client success.

The position emphasizes market development, lead generation, needs discovery, and consultative solution development to align client requirements with available HR services and

Qualifications

• Bachelor's degree or above, with at least 5 years of B2B key account or enterprise sales experience and at least 2 years of team management experience; experience serving clients in the U.S. market is preferred.
• Proven ability to independently source leads, conduct needs discovery, develop proposals, manage multi-stakeholder negotiations and close complex service-based deals.
• Strong customer orientation, consultative selling mindset and ability to build credibility with senior HR, procurement, finance and business stakeholders.
• Strong target ownership, prioritization, commercial awareness, proposal presentation skills and disciplined sales follow-up; comfortable working in a results-driven environment.
• Able to work effectively with multicultural and cross-functional teams, coordinate sales and delivery expectations, handle ambiguity and resolve issues under pressure.
• Professional English communication skills, both written and spoken, and willingness to engage customers regularly through meetings and on-site visits when business needs require.

Responsibilities

• Market development and sales delivery: Develop and execute customer acquisition plans for the U.S. market, identify priority industries and target accounts, build qualified sales opportunities, and achieve agreed business development and sales objectives.
• Lead generation and prospecting: Build a sustainable pipeline through outbound outreach, referrals, professional networks, industry events, partner channels and other effective methods; identify decision-makers and maintain structured follow-up with prospective clients.
• Client discovery and needs assessment: Engage U.S.-based and international clients to understand their business model, expansion plans, hiring or workforce management requirements, service pain points, budget, decision process and implementation expectations.
• Consultative solution development: Work with internal operations and service teams to translate client requirements into practical HR service proposals, clarify scope, delivery approach, commercial terms and key milestones, and ensure recommendations match available capabilities.
• Business negotiation and deal closure: Prepare and present proposals, respond to client questions or formal procurement processes, manage commercial discussions and negotiations, coordinate internal approvals and drive opportunities through contract signing.
• Account relationship management: Maintain regular client contact and visits, establish trusted relationships with HR, procurement and business stakeholders, respond proactively to changing needs and explore account expansion, repeat business and long-term cooperation.
• Project coordination and customer success: Ensure clear handover to delivery teams, track major implementation milestones, communicate progress and risks, help resolve cross-functional issues and improve service quality, client satisfaction and retention.
• Pipeline management and market insights: Maintain accurate opportunity records and sales forecasts, periodically review progress with internal stakeholders, monitor client and competitor trends, and provide practical market feedback to improve business development strategies.

Skills

Lead generation

Opportunity management

Negotiation

Relationship building

Cross-functional collaboration

English communication

Education

Bachelor's degree or above

Tools

Salesforce CRM

Excel

Job description

Company Introduction

Renrui Human Resources Technology Holdings Limited (06919.HK) is a leading integrated human resource services and digital technology solutions provider in China.

Position Overview

This is a direct-hire position with Renrui Group, focused on growing the Group's international HR services business in the United States. The role centers on B2B customer development, solution-based sales, long-term account partnerships and coordination with service delivery teams.

Job Responsibilities

• Market development and sales delivery: Develop and execute customer acquisition plans for the U.S. market, identify priority industries and target accounts, build qualified sales opportunities, and achieve agreed business development and sales objectives.
• Lead generation and prospecting: Build a sustainable pipeline through outbound outreach, referrals, professional networks, industry events, partner channels and other effective methods; identify decision-makers and maintain structured follow-up with prospective clients.
• Client discovery and needs assessment: Engage U.S.-based and international clients to understand their business model, expansion plans, hiring or workforce management requirements, service pain points, budget, decision process and implementation expectations.
• Consultative solution development: Work with internal operations and service teams to translate client requirements into practical HR service proposals, clarify scope, delivery approach, commercial terms and key milestones, and ensure recommendations match available capabilities.
• Business negotiation and deal closure: Prepare and present proposals, respond to client questions or formal procurement processes, manage commercial discussions and negotiations, coordinate internal approvals and drive opportunities through contract signing.
• Account relationship management: Maintain regular client contact and visits, establish trusted relationships with HR, procurement and business stakeholders, respond proactively to changing needs and explore account expansion, repeat business and long-term cooperation.
• Project coordination and customer success: Ensure clear handover to delivery teams, track major implementation milestones, communicate progress and risks, help resolve cross-functional issues and improve service quality, client satisfaction and retention.
• Pipeline management and market insights: Maintain accurate opportunity records and sales forecasts, periodically review progress with internal stakeholders, monitor client and competitor trends, and provide practical market feedback to improve business development strategies.

Qualifications

• Bachelor's degree or above, with at least 5 years of B2B key account or enterprise sales experience and at least 2 years of team management experience; experience serving clients in the U.S. market is preferred.
• Proven ability to independently source leads, conduct needs discovery, develop proposals, manage multi-stakeholder negotiations and close complex service-based deals.
• Strong customer orientation, consultative selling mindset and ability to build credibility with senior HR, procurement, finance and business stakeholders.
• Strong target ownership, prioritization, commercial awareness, proposal presentation skills and disciplined sales follow-up; comfortable working in a results-driven environment.
• Able to work effectively with multicultural and cross-functional teams, coordinate sales and delivery expectations, handle ambiguity and resolve issues under pressure.
• Professional English communication skills, both written and spoken, and willingness to engage customers regularly through meetings and on-site visits when business needs require.

Preferred Qualifications

Candidates meeting two or more of the following criteria will be given priority:

• More than 3 years of experience in HR services, staffing, recruitment outsourcing or related workforce solutions in the U.S. market.
• Experience participating in or managing human resources outsourcing (HRO) projects, with an understanding of implementation and post-sales coordination.
• Working familiarity with employment and labor requirements applicable to the U.S. market, including the distinction between federal and state-level rules.
• Existing relationships with enterprise HR or procurement stakeholders, or experience serving Chinese and international companies expanding in the United States.
• Ability to communicate professionally in Chinese as well as English.