Kenosha-Based CSM Intern — Autonomy & Mentorship

Egreenservices; Kenosha (WI); On-site; USD 89,000 - 128,000; Full time

Benefits offered by this job

Mentorship program

Benefits package

Flexible internship

Job summary

Consulting Advantage Corp seeks a Customer Success Manager intern to build demand, nurture accounts, and close business to drive growth in Kenosha, Wisconsin. The role offers $89,000 to $128,000 annually, with autonomy to run projects and a team invested in your development.

Key responsibilities include coaching the CS team toward value selling, translating customer insights into sharp briefs, and identifying at-risk Kenosha accounts to win back.

Qualifications

• Excellent written and verbal communication skills.
• Diplomacy to align stakeholders who may disagree.
• 8+ years of Time Management reps, not just exposure.
• Detail-oriented approach with accuracy.
• Proven complaint handling results, ideally in Kenosha, WI.
• Accountable for people-centered outcomes in an internship role.

Responsibilities

• Coach the CS Manager team to shift from discounting to value selling.
• Translate customer insights into sharper campaign briefs.
• Identify Kenosha accounts at risk of churn and win them back.
• Mentor junior reps through negotiations.
• Brief CS team on what's working in this week's market.

Skills

Communication skills

Stakeholder diplomacy

Time management experience

Detail-oriented

Complaint handling

People-centered outcomes

Job description

Consulting Advantage Corp seeks a Customer Success Manager intern to build demand, nurture accounts, and close business to drive growth in Kenosha, Wisconsin. The role offers $89,000 to $128,000 annually, with autonomy to run projects and a team invested in your development.

Key responsibilities include coaching the CS team toward value selling, translating customer insights into sharp briefs, and identifying at-risk Kenosha accounts to win back.