Kaiser Parking Supervisor - Sacramento, CA

LAZ Parking California, LLC; Sacramento (CA); On-site; USD 36,368; Full time

Job summary

A leading parking management company seeks a Medical Parking Supervisor in Sacramento. This full-time role requires overseeing parking operations, fostering a welcoming atmosphere, and ensuring compliance with protocols. Candidates should possess a high school diploma, valid driver’s license, and be skilled in effective communication and customer service. Offering competitive pay of $26.40/hour with responsibilities ranging from staff mentorship to customer interaction.

Qualifications

• Valid driver's license with at least two years of driving experience.
• Supervisory experience is preferred but not required.
• Experience in the parking industry is required.

Responsibilities

• Oversee facilities and operations, ensuring staff follows policies.
• Manage staff by training and mentoring them.
• Promote excellent customer relations and satisfaction.

Skills

Effective communication

Customer service skills

Team-building

Ability to work in varied weather conditions

Education

High school diploma or GED

Job description

Compensation: $26.40 per hour

Position

Medical Parking Supervisor

Hours

Full-time, Monday – Friday, 7:00 a.m. – 3:30 p.m.

Requirements

Valid driver’s license and at least two years of driving experience.

Spirit of the Position

The Parking Supervisor oversees the facilities and operations while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all locations that have a need for supervision.

Principal Job Duties

• Ensures staff adheres to rules of conduct, policies, and procedures.
• Supervises, mentors, and trains staff on day‑to‑day activities.
• Assists in establishing performance standards, recommending and implementing changes to procedures when necessary.
• Promotes good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can‑do attitude, and willingness to help at all times.
• Assists customers over intercom system, in lobbies, lanes, and in the parking office.
• Responsible for completing reports related to daily revenue, parking lot capacities, equipment issues, and other reports requested by management.
• Assists with completion of facility monthly safety audits.
• Assists with periodic training as needed.
• Assists with assignment of duties to Valet Attendants and other staff members.
• Coordinates and communicates with Hospital Operations staff as well as other hospital agencies as directed by management.
• Resolves customer service issues or questions as needed.
• Greets by name, is responsive and timely with correspondence and problem resolution, and displays a caring attitude, developing rapport with the customer base.
• Park and retrieve cars efficiently and in a timely manner, greeting all patients, taking care of their needs, and developing rapport with each person driving up to the stand.
• Helps direct traffic to keep the flow of cars clean and organized, all with a smile on your face.
• Promotes awesome customer relations. Smile, go above and beyond, make them love LAZ Parking the moment they meet you.
• Other related duties as assigned.

Education

• High school diploma or GED required.

Experience

• Supervisory experience is preferred but not required.
• Parking industry experience is required.

Skills

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend English.
• Must be open to feedback, differing opinions, and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates ability to seek improvement.
• Excellent team‑building and interpersonal skills.

Physical Demands

• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Willingness to work in the elements – heat, wind, rain, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status

Non‑Exempt

Equal Opportunity Employer

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E‑Verify.