K-12 Tech Support & Infrastructure Specialist

Silver Lake District Office; Silver Lake (KS); On-site; USD 42,000 - 52,000; Full time

Job summary

Silver Lake District Office in Silver Lake, KS, seeks a Technology Assistant to manage and support technology across the district. The role includes keeping hardware and software systems running, maintaining the district infrastructure, and supporting communication tools for teaching and operations.

The ideal candidate will be a self-starter who can troubleshoot a wide range of issues, work independently, and collaborate with staff to ensure technology supports learning.

Qualifications

• Technical, Associate's or Bachelor's degree in Information Technology, Educational Technology, Computer Science, or a related field (Preferred).
• Minimum 2 years of experience in technology support, preferably in a K12 or small organization setting.
• Proficiency with Macintosh, Windows, iOS, ChromeOS, Google Workspace, basic networking.
• Ability to diagnose and resolve a wide range of hardware/software issues.
• Strong organizational and interpersonal skills; ability to work independently and prioritize tasks.
• Ability to take ownership of new projects, spot problems early and see solutions through to completion.
• Willingness to learn as new technologies emerge.
• Familiarity with student data privacy laws and cybersecurity best practices.

Responsibilities

• Technology Infrastructure: Install, configure, and maintain district computers, Chromebooks, copiers, printers, and related hardware.
• Maintain and troubleshoot wired and wireless networks and internet connectivity.
• Help manage device inventory, repairs, and replacement cycles.
• Install, configure, and maintain district camera system and safety systems.
• Support/troubleshoot laptop or Chromebook issues for staff and students.
• Software & Systems: Oversee installation, configuration, and updates for educational and administrative software (e.g., SIS, LMS, productivity tools, assessment platforms).
• Manage user accounts, permissions, and access across systems (Google Workspace, PowerSchool, etc.).
• Train staff on the effective use of district software tools.
• Communication & Support: Provide technical support and training for staff and students.
• Support communication platforms such as email systems, mass notification tools, and phone systems.
• Assist in maintaining digital signage and announcement systems.
• Collaborate with staff to improve internal communication workflows using technology.
• Possess the ability to work with frequent interruptions.
• All other duties as assigned

Skills

Independent work

Troubleshooting

Organizational skills

Interpersonal skills

Education

Associate's or Bachelor's in IT/EdTech/CS

Tools

Macintosh

Windows

iOS

ChromeOS

Google Workspace

Basic networking

Job description

Silver Lake District Office in Silver Lake, KS, seeks a Technology Assistant to manage and support technology across the district. The role includes keeping hardware and software systems running, maintaining the district infrastructure, and supporting communication tools for teaching and operations.

The ideal candidate will be a self-starter who can troubleshoot a wide range of issues, work independently, and collaborate with staff to ensure technology supports learning.