K-12 Instruction & Tech Support Coordinator

Grand Rapids For Christ; Grand Rapids (MI); On-site; USD 2,066,400 - 3,030,720; Part time

Job summary

The K–12 Instruction and Technology Support Assistant provides administrative, operational, and technical support to both the Instruction Office and the Technology Department at Grand Rapids Christian Schools. It assists with data management, communications, reporting, and project coordination to help keep classrooms and systems running smoothly.

The role supports device workflows, user accounts, and staff, students, and families with basic technology needs, while maintaining organized systems

Qualifications

• Prior administrative support experience required; experience in an educational or technology setting preferred.
• Strong organizational, communication, and time-management skills.
• Ability to work both independently and collaboratively in a fast-paced environment.

Responsibilities

• Provide administrative and operational support for the Instruction Office, including data collection, reporting, scheduling, and communications related to curriculum, assessments, instructional programs, and staff professional development.
• Provide administrative and operational support for Instruction Office initiatives and projects as assigned.
• Collaborate with Instruction Office leadership to strengthen shared workflows and support systemwide instructional priorities.
• Organizing, ordering, and distributing curriculum materials and instructional resources.
• Tracking and documenting teacher professional development hours for submission to the state for licensure requirements.
• Preparing and submitting required Title program reports while ensuring accuracy and compliance with state and federal requirements.
• Provide administrative and operational support for the Technology Department, including maintaining technology inventory records, databases, and asset tracking systems.
• Processing technology orders, warranty claims, and technology operations documentation.
• Supporting student and staff account rostering in applications and learning platforms.
• Monitoring technology help desk requests, responding to basic issues, and escalating complex problems when necessary.
• Managing the GRCHS Help Desk on Fridays by assisting students and staff with basic troubleshooting.
• Providing school related technology support to parents for things like password resets, account setup, and student device restrictions.
• Assisting staff and students with guidance on appropriate device use and digital practices.
• Managing and updating the GRCS staff professional development website and staff activity response logs.
• Supporting device lifecycle management, including device provisioning, re-provisioning, deployment, collection, and inventory tracking for student and staff devices.

Job description

The K–12 Instruction and Technology Support Assistant provides administrative, operational, and technical support to both the Instruction Office and the Technology Department at Grand Rapids Christian Schools. It assists with data management, communications, reporting, and project coordination to help keep classrooms and systems running smoothly.

The role supports device workflows, user accounts, and staff, students, and families with basic technology needs, while maintaining organized systems