GRCS Instruction and Technology Support Assistant

Grand Rapids Christian Schools; Grand Rapids (MI); On-site; USD 20,664 - 34,440; Part time

Job summary

Grand Rapids Christian Schools is looking for a part-time Instruction and Technology Support Assistant to provide administrative and technical support across K–12 educational systems. The successful candidate will assist with data management, system operations, and communication efforts, ensuring smooth daily operations in instructional and technology environments.

The role requires strong organizational and communication skills, a commitment to a reformed Christian educational worldview, and the ability to work in a collaborative environment.

Qualifications

• Knowledge and commitment to a reformed Christian educational worldview.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Provide administrative support for the Instruction Office.
• Manage technology inventory records and assist with student accounts.
• Monitor technology help desk requests and provide troubleshooting support.

Skills

Organizational skills

Communication skills

Time-management skills

Customer-service orientation

Problem-solving skills

Proficiency in software

Education

Prior administrative support experience

Experience in educational or technology setting

Job description

POSITION TITLE: Instruction and Technology Support Assistant

BUILDING: Grand Rapids Christian Schools

SCHEDULE: Part-Time Hourly | Year-Round | Flexible Hours Averaging up to 28 Hours/Week

REPORTS TO: GRCS Executive Director of Technology

COORDINATES WITH: Instruction Office Team and Technology Team

POSITION SUMMARY

The K–12 Instruction and Technology Support Assistant provides administrative, operational, and technical support to both the Instruction Office and the Technology Department. This role helps ensure the smooth daily operation of instructional and technology systems across our schools. The position supports curriculum and instructional leadership by assisting with data management, communication, reporting, and project coordination. It also supports technology operations by managing device workflows, assisting with user accounts, and helping staff, students, and families with basic technology needs.

This role plays an important part in maintaining organized systems, supporting staff and students, and ensuring that instructional and technology resources function effectively throughout the school system.

RESPONSIBILITIES

• Provide administrative and operational support for the Instruction Office, including:
  • Assisting with data collection, reporting, scheduling, and communications related to curriculum, assessments, instructional programs, and staff professional development.
  • Providing administrative and operational support for Instruction Office initiatives and projects as assigned.
  • Collaborate with Instruction Office leadership to strengthen shared workflows and support systemwide instructional priorities.
  • Organizing, ordering, and distributing curriculum materials and instructional resources.
  • Tracking and documenting teacher professional development hours for submission to the state for licensure requirements.
  • Preparing and submitting required Title program reports while ensuring accuracy and compliance with state and federal requirements.
• Provide administrative and operational support for the Technology Department, including:
  • Maintaining technology inventory records, databases, and asset tracking systems.
  • Processing technology orders, warranty claims, and technology operations documentation.
  • Supporting student and staff account rostering in applications and learning platforms.
  • Monitoring technology help desk requests, responding to basic issues, and escalating complex problems when necessary.
  • Managing the GRCHS Help Desk on Fridays by assisting students and staff with basic troubleshooting.
  • Providing school related technology support to parents for things like password resets, account setup,, and student device restrictions.
  • Assisting staff and students with guidance on appropriate device use and digital practices.
  • Managing and updating the GRCS staff professional development website and staff activity response logs.
  • Supporting device lifecycle management, including device provisioning, re-provisioning, deployment, collection, and inventory tracking for student and staff devices.

REQUIREMENTS

Knowledge, understanding, commitment to a reformed Christian educational worldview.

Prior administrative support experience required; experience in an educational or technology setting preferred.

Strong organizational, communication, and time-management skills.

Ability to work both independently and collaboratively in a fast-paced environment.

Customer-service orientation and problem-solving skills.

Proficient in software.

The Instruction and Technology Support Assistant is a

• Disciple of Christ
• Culturally Competent Professional
• Thoughtful Neighbor
• Creative Solution Finder
• Communicator and Collaborator