K-12 Cloud Adoption & Training Lead

Tyler Technologies; Lawrenceville (GA); On-site; USD 51,035 - 67,151; Full time

Job summary

Tyler Technologies in Georgia is seeking a Client Engagement & Cloud Adoption Lead to elevate client proficiency through targeted education programs. The role involves training and engaging clients, ensuring they maximize the value of School ERP Pro solutions.

This position requires a background in K-12 state reporting and experience in client-facing roles. The successful candidate will have exceptional communication skills and a collaborative spirit, with opportunities for regional travel.

Qualifications

• 3-5+ years of client-facing experience in training or product management.
• Direct experience with K-12 state reporting and compliance workflows.
• Experience facilitating live training and presenting at user groups.

Responsibilities

• Assess client education needs for training and software adoption.
• Design and deliver tailored training to various user groups.
• Act as a liaison to communicate client needs with internal teams.

Skills

Exceptional communication skills

Strong instructional design instincts

Collaboration and influence across teams

Data analysis skills

Tools proficiency (LMS, webinar software, Excel)

Education

BS/BA in Education, Business, Information Systems, or related field

Tools

MS Dynamics

Jira

Job description

Tyler Technologies in Georgia is seeking a Client Engagement & Cloud Adoption Lead to elevate client proficiency through targeted education programs. The role involves training and engaging clients, ensuring they maximize the value of School ERP Pro solutions.

This position requires a background in K-12 state reporting and experience in client-facing roles. The successful candidate will have exceptional communication skills and a collaborative spirit, with opportunities for regional travel.