Juvenile Case Management Lead (Hybrid)

State of Maryland; Maryland; Hybrid; USD 70,000 - 90,000; Full time

Job summary

The State of Maryland's Department of Juvenile Services seeks a Case Management Program Supervisor to oversee THIRIVE Academy operations, ensuring appropriate programming for youth under supervision and collaboration with a Credible Messenger Organization for violence reduction.

You will coach and supervise Case Management Specialist Supervisors and Specialists, support quality assurance, maintain court and agency compliance, and testify on policy adherence and resource availability to promote

Qualifications

• Bachelor’s degree from an accredited college or university.
• Four years of experience providing case management services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community or residential setting.

Responsibilities

• Collaboration and Coordination: Works in collaboration with the CMO to determine the treatment and rehabilitative needs of youth under supervision and coordinates the delivery of services in order to promote the development of those competencies necessary for youth to successfully achieve their life plan goals.
• Communication and Reporting: Maintains weekly communication between CMSS, CMS, and Life Coaches and oversee compliance with THRIVE contact expectations and established emergency-support protocols as well as track participant enrollment, engagement, service referrals, and progress toward goals.
• Stakeholder Relationships and Community Outreach: Manage and oversee stakeholder relationships and community outreach in collaboration with the Director of Court Services and Regional Director. Establish effective, collaborative working relationships across the agency, and with court stakeholders, service agencies, and the community at large to support implementation of the THRIVE Academy.
• Staff Supervision and Operational Leadership: Provide supervisory oversight and make recommendations regarding staff recruitment, selection, performance evaluations, disciplinary actions, and separations. Participate in the training of new staff, ensure staff maintain required certification with the Maryland Police Correctional Training Commission (MPCTC), and provide training and refreshers to staff, court stakeholders, and other partners on topics relevant to the THRIVE Academy.
• Statewide Support and Data Management: Support other regions through supervisory oversight, task overflow, thought collaboration, and generalized needs as directed. Ensure records are maintained and tracked for data collection for the Statewide Region so information is accurate, timely, and useful.

Education

Bachelor's degree

Job description

The State of Maryland's Department of Juvenile Services seeks a Case Management Program Supervisor to oversee THIRIVE Academy operations, ensuring appropriate programming for youth under supervision and collaboration with a Credible Messenger Organization for violence reduction.

You will coach and supervise Case Management Specialist Supervisors and Specialists, support quality assurance, maintain court and agency compliance, and testify on policy adherence and resource availability to promote