Junior UX Writer for Health Tech SaaS

Bask Health; New York (NY); On-site; USD 52,000 - 78,000; Full time

Job summary

Bask Health is seeking a Junior Content Designer to craft clear interface language across our telehealth software platform. You’ll write concise labels, help texts, and messages, helping merchants, patients, and teams navigate features with ease.

In this early-career role, you’ll collaborate with designers, product managers, and engineers to establish writing standards, contribute to guidelines, and learn from usability insights to improve the user experience.

Qualifications

• 0–2 years of relevant experience in content design, UX writing, product writing, or a related field.
• Internship experience, freelance work, academic projects, or substantial independent projects may be considered.
• Portfolio or writing samples demonstrating clear, user-focused communication.
• Strong writing, editing, and proofreading skills.
• Ability to communicate complicated information in simple language.
• Understanding of basic UX writing or content design principles.
• Familiarity with user-centered design concepts.
• Ability to write concise interface instructions and messages.
• Strong attention to grammar, consistency, and terminology.
• Understanding of content hierarchy and information organization.
• Familiarity with digital products and web applications.
• Willingness to learn Figma or comparable product design tools.
• Basic understanding of accessibility and inclusive writing.
• Ability to work with established writing guidelines.
• Willingness to incorporate feedback and revise content.
• Ability to collaborate with designers, product managers, and engineers.
• Strong organizational and time-management skills.
• Ability to manage assigned tasks and meet deadlines.
• Curiosity about how people interact with software.
• Interest in solving communication and usability problems.
• Ability to explain writing decisions clearly.
• Comfortable asking questions and seeking clarification.
• Strong attention to detail and accuracy.
• Ability to work independently on clearly defined assignments.
• Motivation to develop professionally as a content designer.

Responsibilities

• Support content design initiatives across Bask Health's software platform.
• Write clear, concise interface copy for web-based product features.
• Create button labels, navigation text, and interface headings.
• Develop helper text and instructions for digital forms.
• Support content improvements for patient onboarding experiences.
• Assist with writing content for merchant onboarding and account setup.
• Help create understandable error messages and validation instructions.
• Write confirmation messages and next-step guidance.
• Develop tooltips and contextual help for product settings.
• Support content for administrative dashboards and configuration workflows.
• Review existing interfaces to identify confusing or inconsistent language.
• Collaborate with product designers to improve content clarity.
• Work with experienced content designers to understand writing standards.
• Participate in content reviews and incorporate feedback.
• Apply plain-language principles to assigned writing tasks.
• Help maintain consistent terminology across product experiences.
• Contribute to reusable UX writing patterns and content guidelines.
• Support accessibility and inclusive writing practices.
• Assist with content documentation and organization.
• Collaborate with product managers to understand feature requirements.
• Work with engineers to ensure interface copy is implemented accurately.
• Review implemented content for clarity, consistency, and accuracy.
• Learn how user research informs product content decisions.
• Help evaluate content based on usability feedback.
• Explore alternative wording to improve user comprehension.
• Support content quality assurance before product releases.
• Maintain organized content files and documentation.
• Take ownership of assigned writing tasks while seeking guidance when needed.

Skills

UX writing

Content design

Editing

Clear communication

Attention to detail

Tools

Figma

Job description

Bask Health is seeking a Junior Content Designer to craft clear interface language across our telehealth software platform. You’ll write concise labels, help texts, and messages, helping merchants, patients, and teams navigate features with ease.

In this early-career role, you’ll collaborate with designers, product managers, and engineers to establish writing standards, contribute to guidelines, and learn from usability insights to improve the user experience.