Junior UX Content Strategist: Write, Delight, Ship UX Copy

Nuuly; Philadelphia (Philadelphia County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Nuuly is seeking a Jr UX Content Strategist who will write for moments that keep members engaged, informed, and delighted—from FAQs to shipment notifications. You will partner with UX Design, Product, Engineering, and Marketing in an agile environment, learning UX content strategy while owning meaningful pieces of the experience.

This is a great fit for someone early in their content design or UX writing career who wants mentorship, variety, and real ownership fast.

Qualifications

• Bachelor's degree or equivalent in a related field (UX, HCI, Communications, Marketing, English, Psychology, or similar).
• 0–2 years of UX writing, content design, or content strategy experience (internship or agency welcome).

Responsibilities

• Draft operational messaging copy (emails, SMS) aligned with brand voice.
• Write education content, FAQs and Help Center content.
• Use AI conversational design to inform language for AI agents.
• Create accessible copy (voiceover, ARIA labels) for new and existing experiences.
• Draft first-pass UX copy for product features.
• Write App Store release notes.
• Collaborate with designers, product managers and engineers to ship content.
• Publish and manage content in Nuuly's CMS and maintain the Operational Email Copy Doc.
• Support audits of site content for accuracy and consistency.
• Support AEO content execution and reporting.

Skills

Strong writing

Verbal communication

Detail oriented

Curious and eager to learn

Presenter/cross-team collaboration

Collaborative teammate

Education

Bachelor's degree or equivalent in UX/HCI/Communications/Marketing/English/Psychology

Tools

Figma

FigJam

Jira

Contentful

Job description

Nuuly is seeking a Jr UX Content Strategist who will write for moments that keep members engaged, informed, and delighted—from FAQs to shipment notifications. You will partner with UX Design, Product, Engineering, and Marketing in an agile environment, learning UX content strategy while owning meaningful pieces of the experience.

This is a great fit for someone early in their content design or UX writing career who wants mentorship, variety, and real ownership fast.