User Experience Writer

Photon; Irving (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Photon is seeking a passionate UX Writer to shape user experiences through clear UI copy, microcopy, and error messages. You will collaborate with designers, product managers, and researchers to define content requirements and ensure alignment with brand values.

The role involves creating personas, conducting audits, and testing content to improve usability across web and mobile platforms. Strong portfolio and knowledge of accessibility and SEO are valued.

Qualifications

• Bachelor's degree in English, Journalism, or related field; master's preferred.
• Strong portfolio of UX writing and content design work.
• Excellent writing, editing, and attention to detail.
• Experience with web and mobile content, including microcopy.

Responsibilities

• Collaborate with UX designers, product managers, and stakeholders to understand user needs and define content requirements.
• Create clear, engaging UI copy, microcopy, and error messages to guide users.
• Develop user personas and scenarios to tailor content to different segments.
• Conduct content audits and improve consistency across platforms.
• Perform content usability testing and refine content strategies.
• Stay updated on content design trends and accessibility practices.
• Advocate for user-centered content and brand alignment.

Skills

UX Writing

Content Design

User-centered content

Microcopy

User research

Cross-functional collaboration

Editing and proofreading

SEO awareness

Education

Bachelor's degree in English, Journalism, Communications, or related field

Master's degree is a plus

Job description

For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. Our current focus and innovation in Digital Hyper expansion TM offers nearly limitless opportunities for career growth. For a brief 1-minute video about us, you can check out https://youtu.be/uJWBWQZEA6o.

We are looking for a passionate and strategic UX Writer who will play a pivotal role in shaping the user experience through well-crafted and user-focused content. As a UX Writer, you will collaborate with cross-functional teams to ensure our digital products are informative, persuasive, and aligned with our brand values.

Responsibilities:

• Collaborate with UX designers, product managers, and stakeholders to understand user needs and define content requirements.
• Create clear and engaging content that guides users through their journeys, including user interface copy, microcopy, and error messages.
• Develop user personas and scenarios to tailor content to different user segments and use cases.
• Conduct content audits and work with teams to improve the consistency and effectiveness of content across platforms.
• Perform content usability testing and gather feedback to refine and optimize content strategies.
• Collaborate with designers to ensure content and design work harmoniously to create a seamless user experience.
• Stay updated on content design trends, industry best practices, and emerging technologies.
• Advocate for user-centered content principles and contribute to a culture of content excellence within the organization.

Qualifications:

• Bachelor's degree in English, Journalism, Communication, or related field. Master's degree is a plus.
• Proven experience as a UX Writer or similar role, with a strong portfolio showcasing impactful content design work.
• Excellent writing and editing skills, with a keen eye for detail and the ability to craft user-centered content.
• Understanding of user-centered design principles and their application to content design.
• Experience creating content for web and mobile applications, including user interfaces and microcopy.
• Proficiency in collaborating with design tools and platforms.
• Strong communication skills to collaborate effectively with cross-functional teams.
• Familiarity with user research methodologies and content usability testing.
• Knowledge of SEO and content optimization principles is a plus.
• Experience with accessibility and inclusive design practices is a bonus.