UX Copywriter

Creative Circle; United States; Remote; CAD 70,000 - 110,000; Full time

Job summary

Creative Circle is seeking a UX Copywriter or Content Designer for a remote, 9+ month contract starting in early November. The role is 40 hours per week, 9-5.

You will write UX content for an enterprise website and a mobile app, including e‑commerce, account management, and chat flows, and you may create support articles. Turn technical jargon into plain English while following brand voice and accessibility guidelines.

Qualifications

• 5+ years of mid-level UX writing or content design for consumer audiences.
• UX writing for digital experiences, including e-commerce flows and chat content.
• Portfolio showing product design processes and content decisions.
• 4+ years in content strategy balancing user testing and analytics.
• Experience writing and editing microcopy, including error messages and labels.
• Ability to explain complex concepts clearly.

Responsibilities

• Write UX content for an enterprise website and a mobile app.
• Cover e-commerce, account management, and chat flow copy; create support content.
• Turn technical and legal jargon into plain English while following brand voice.
• Adhere to accessibility guidelines.

Skills

UX writing

Content design

Project management

Portfolio

Content strategy

Microcopy

Clear communication

Accessibility

Job description

Our retail / eCommerce client is looking for a UX Copywriter or Content Designer to join their team.

This will be REMOTE, for 9+ months, starting in Early November. This will be 40 hours per week, 9-5.

This Copywriter is responsible for writing UX content for an enterprise website and a mobile app, including e-commerce, account management, and chat flows for consumer audiences. This person may also create support content, including customer-facing articles and troubleshooting tools. The ideal candidate can turn technical and legal jargon into plain English while following our brand voice and accessibility guidelines.

What is needed:

• 5+ years of mid-level UX writing or content design experience for a consumer audience, including some independent project management
• 5+ years of UX writing for digital experiences, specifically e-commerce sales flows, account management flows, chat flows, and support articles
• Portfolio demonstrating an understanding of product design processes and content decision-making
• 4+ years of content strategy experience, balancing user testing, industry research, and analytics for marketing and business needs
• Experience writing and editing microcopy, including error messages, button labels, and status messages
• Ability to communicate complex concepts clearly