Junior Universal Banker - Banking Sales & Service

Citigroup Inc.; New York (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Life Insurance

Disability Insurance

Wellness Programs

Paid Time Off

Job summary

Citigroup Inc. is seeking an entry-level Universal Banker in New York, NY to assist with sales, product and service activities in coordination with the customer service team.

The role focuses on building customer loyalty and increasing sales to individual clients. The position emphasizes basic account opening, handling service issues, processing transactions, and referring opportunities to segment partners while adhering to bank policies and regulatory requirements.

Qualifications

• 1-3 years of relevant experience in banking or retail
• Previous retail banking experience required
• Clear written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customers
• Provide service delivery to resolve account service issues
• Execute financial transactions in accordance with bank policies
• Refer opportunities to segment partners where appropriate
• Create sales opportunities from service transactions and resolve complaints promptly
• Support sales/service activities within the branch and participate in events

Skills

Retail banking experience

Written & verbal communication

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking an entry-level Universal Banker in New York, NY to assist with sales, product and service activities in coordination with the customer service team.

The role focuses on building customer loyalty and increasing sales to individual clients. The position emphasizes basic account opening, handling service issues, processing transactions, and referring opportunities to segment partners while adhering to bank policies and regulatory requirements.