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Liberty Mutual Group is seeking a Director, State Operations to lead state profitability and growth across multiple markets. You will shape pricing, underwriting and distribution strategies, partnering with Product, Claims and Compliance to execute state plans.
The role requires MBA and 8–10+ years of experience with a strong track record in managing state-level business performance, regulatory engagement, and cross-functional leadership.
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ID: 2026-262174
Product Management
$163,500 - $229,500
$137,000.00
$257,000.00
Full-Time
20
10/16/2026
25%
Description
Responsible for state(s) with moderate environment and competitive market. Directly accountable for state profit and loss including performance against plan. Responsible for establishing, monitoring and influencing all aspects of state growth and performance. Directs the analysis, development and management of pricing and underwriting strategies in a state(s). Tracks and responds to changes in the market, such as regulatory issues, legislative issues, and competitive practices. Coordinates activity between all parts of US Retail Market (USRM) including Product, Distribution, Claims, Marketing and Underwriting. Business strategic initiatives for state(s) will determine scope of duties.
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
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Our compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.
We understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.
We help you prepare for the future through our 401(k) plan. Our plan provides a 100% match for up to 5% per pay period and an additional 3% annual match for all employees employed on 12/31 each year.
From regular coaching and planning to paid training, licensing, and tuition reimbursement for approved courses, we’re dedicated to your continued growth, because we know it leads to continued success
You’ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits—including progressive parental benefits and support.
Liberty Mutual fosters an inclusive workplace where employees and customers of all backgrounds feel valued, supported, and empowered to contribute their best.
Your ability to prioritize the needs of our customers will always be embraced and appreciated.
Our teams are constantly experimenting with new ways to protect our customers.