Junior Transportation Dispatcher

Amado Trucking, Inc.; Nogales (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Amado Trucking, Inc. in Nogales, AZ is seeking a Transportation Dispatch Jr to support our local pickup and delivery operations. You will coordinate drivers, track shipments, and assist customers by phone and email.

The ideal candidate has 2–3 years in transportation or logistics, fluent in English and Spanish, strong data entry and problem solving, and the ability to multitask in a fast-paced environment.

Qualifications

• 2-3 years of proven industry experience.
• Bilingual English/Spanish.
• Excellent listening and analytical skills.
• Organized and detail oriented.
• Strong and proven computer skills.
• Ability to prioritize, multitask, organize, and manage time effectively.

Responsibilities

• Managing and tracking multiple customers and their cargo.
• Data input and transactions on computer systems.
• Tracking, tracing, and updating the status of shipments on a daily basis.
• Providing customer service via email and telephone correspondence to address customer questions and concerns.
• Troubleshooting and clearing logistics problems.
• Checking ocean container availability & status w/ steamship lines and terminals.
• Coordinating and communicating with outside logistics agents including customs brokers, carriers and drivers.

Skills

Bilingual English/Spanish

Data entry

Customer service

Communication

Detail oriented

Tools

Computer skills

Job description

Description

Amado Trucking, Inc. is currently searching for motivated individuals to join our Nogales
Terminal team. The desired candidates should have prior experience in the transportation industry. As a Transportation Dispatch Jr you will ensure operational excellence by supporting our customers information needs as well as coordinating local pickup and delivery drivers.

Company Overview
Amado Trucking, Inc. is an Arizona based company in business for 50+ years specializing in the transportation of international cargo between the LA/LB ports, the Nogales AZ port of entry and various locations in the state of Sonora Mexico. Our headquarters are located in Nogales AZ with terminals in Vernon CA, Phoenix AZ, Nogales MX, Hermosillo MX and Tijuana BC. Our mission is to provide exceptional customer service with innovative transportation logistics solutions to the international commerce industry.

Responsibilities & duties for this position

• Managing and tracking multiple customers and their cargo.
• Data input and transactions on computer systems.
• Tracking, tracing, and updating the status of shipments on a daily basis.
• Providing customer service via email and telephone correspondence to address customer questions and concerns.
• Troubleshooting and clearing logistics problems.
• Checking ocean container availability & status w/ steamship lines and terminals.
• Coordinating and communicating with outside logistics agents including customs brokers, carriers and drivers.

Requirements

Requirements

Qualifications

• 2-3 years of proven industry experience.
• Strong verbal and written communication skills in English and Spanish.
• Excellent listening and analytical skills.
• Organized and detail oriented.
• Strong and proven computer skills.
• Ability to prioritize, multitask, organize, and manage time effectively.
• Previous experiences in logistics, cargo management, supply chain, customer service, dispatcher, warehouse, logistics specialist, administrative assistant, data entry, transportation and ocean cargo logistics are preferred.