Dispatcher

CAST Transportation (South Park Motor Lines); Carlsbad (NM); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Health / Vision / Dental insurance

Life insurance

Paid time off

Job summary

CAST Transportation is seeking an Assistant Terminal Manager/Dispatcher to support daily operations at our Carlsbad, NM terminal. You will dispatch drivers, coordinate routes, and help meet load commitments while overseeing shop activities and driving team productivity.

You will communicate with drivers, vendors, customers, and management, using TMW, PC Miler and PeopleNET to monitor performance and maintain driver utilization. This is a full-time, in-person role.

Qualifications

• Dispatching experience required.
• General knowledge of DOT rules and requirements.
• Great customer service and strong communication skills.
• Strong organizational and time management skills.
• Highly motivated with attention to detail.
• Ability to multi-task.
• Proficiency with computers (Excel, Word, Outlook).
• Prior experience with TMW, PC Miler and PeopleNET is a plus.

Responsibilities

• Create schedules, dispatch drivers with routing information and provide essential details.
• Create spreadsheets and reports as needed.
• Professional communication with drivers, vendors, customers, and management; process requests with timely follow-through.
• Utilize TMW for entry and dispatch load information.
• Utilize PeopleNET to track and monitor drivers.
• Maintain a positive team environment and strong working relationships with customers, vendors, operations, and drivers.

Skills

Dispatching

DOT rules

Customer service

Communication

Organization

Multi-tasking

Excel/Word/Outlook

TMW

PC Miler

PeopleNET

Tools

TMW

PC Miler

PeopleNET

Job description

Job Description

Would you like to be a part of a transportation company that values

Job Description

Would you like to be a part of a transportation company that values Commitment, Trust in each other, Accountability, Uncompromised Safety and Grit? These are our core values. Work for a Family-owned Transportation company that has been in business since 1948 and is still going strong!

CAST Transportation is seeking to hire an Assistant Terminal Manager/Dispatcher that will work in our terminal located in Carlsbad NM. This position will assist with the day-to-day operations, Dispatching and working closely with drivers, oversee the maintenance shop and department peers to coordinate and ensure load commitments are being fulfilled, driver utilization is maintained, driver retention is a priority, and guarantee that company productivity goals are met. It is imperative that professional communication and follow-up is upheld daily, as it is crucial to the success of this role.

Basic Job Description

• Create schedules, dispatch drivers to appropriate locations with routing information, provide drivers with essential details to complete their route, etc.
• Create spreadsheets and reports as needed.
• Professional communication with drivers, vendors, customers, and management. Process driver assistance and operation team requests with timely follow through.
• Utilize TMW for the entry and dispatch load information.
• Utilize PeopleNet to track and monitor drivers.
• Maintain a positive team environment.
• Maintain strong professional working relationships with customers, vendors, operations, and drivers.
  

Qualifications

• Previous dispatching experience required.
• General knowledge of DOT rules and requirements.
• Great customer service and strong communication skills.
• Strong organizational and time management skills.
• Highly motivated with attention to detail.
• Ability to multi-task.
• Proficiency with computers (Excel, Word, Outlook).
• Prior experience with TMW, PC Miler and PeopleNET is a plus.
  

Benefits

• 401(k) matching.
• Health / Vision / Dental insurance.
• Life insurance.
• Paid time off.
  

Pay: $60,000 - $75,000 based on experience.
Job Type: Full-time In Person Position.