Dispatcher

Ottimo Resources; Los Angeles (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Dispatch Coordinator to oversee the schedules of truck drivers and ensure efficient cargo shipments. This role is crucial for maintaining timely deliveries and fostering strong relationships with clients and agents. The ideal candidate will have strong dispatching experience, proficiency in MS Office, and the ability to handle last-minute changes effectively. Join a dynamic team that values collaboration and customer satisfaction, where your contributions will directly impact operational success and client relationships.

Qualifications

• Strong dispatching experience in LTL/FTL environments.
• Proficiency in MS Office, particularly Word and Excel.

Responsibilities

• Coordinate schedules for truck drivers to ensure timely cargo shipments.
• Maintain communication with drivers for pickups and deliveries.

Skills

LTL/FTL Dispatching

Freight Forwarding

MS Office Proficiency

Bilingual (English and Spanish)

Education

High School Diploma or Equivalent

Job description

Responsibilities

• Coordinate and manage the schedules of truck drivers to ensure cargo shipments are picked up and delivered in a timely manner.
• Maintain contact with the fleet of truck drivers to arrange pickups and deliveries on behalf of clients.
• Prioritize pickups and deliveries based on delivery times.
• Enter orders and schedule in collaboration with operations agents.
• Verify delivered shipments and examine shipping documents for accuracy and possible discrepancies.
• Review agents’ rates, approve, and notify of accessorial charges.
• Collaborate with management to modify daily routes to accommodate the needs of customers.
• Cultivate strong relationships with agents and customers to reduce the stress that comes with last-minute schedule changes.
• Respond to queries related to pickups and deliveries via phone and email.
• Address problems and requests by transmitting information or providing solutions.

Desired Qualifications

• HS Diploma or Equivalent.
• MS Office Proficiency (Word, Excel).
• Strong LTL/FTL Dispatching Experience.
• Freight Forwarding Experience.
• Bilingual - English and Spanish is a PLUS.