Junior Systems Engineer — Hybrid IT Support & Admin

Atlas Technica; Greenwich (CT); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Atlas Technica is seeking a Junior Systems Engineer to join our rapidly growing team. This hands-on role offers opportunities to work on IT support, systems administration, and client-facing technology services, under supervision of more senior engineers.

The position is hybrid with onsite support at client offices as needed, supporting financial services clients in a fast-paced environment. Ideal for someone looking to expand experience in Windows, Microsoft 365, and modern endpoint management.

Qualifications

• At least one year of professional IT experience in desktop support, systems engineering, or a related technical support function.
• Experience providing end-user and desktop support for Windows, Office, desktops, laptops, and mobile devices.
• Experience supporting Microsoft 365 technologies: Exchange Online, SharePoint Online, Intune, and Azure Active Directory.
• Basic knowledge of Windows Server, Active Directory, and Group Policy.
• Basic networking concepts and ability to work with client users and teams.
• Strong verbal and written communication skills and attention to detail.
• Ability to commute to client offices in New York City, Stamford, and Greenwich; periodic travel within the metro area.

Responsibilities

• Provide onsite and remote IT support to client users.
• Troubleshoot and resolve desktop, software, hardware, mobile device, and connectivity issues.
• Use a ticketing system to document, manage, and resolve support requests.
• Escalate technical issues to Systems Engineers as appropriate.
• Maintain accurate and up-to-date technical documentation.
• Follow organizational policies and client-specific guidelines; adhere to change-control procedures.
• Support client users and infrastructure across New York City, Stamford, and Greenwich as needed.

Skills

Windows OS

Microsoft 365

End-user Support

Remote & Onsite Support

Mobile Devices

Exchange Online

SharePoint Online

Intune

Azure AD

Active Directory

Networking Basics

Tools

ConnectWise

VMware

Hyper-V

Okta

Duo

Google Workspace

Box

Dropbox

Job description

Atlas Technica is seeking a Junior Systems Engineer to join our rapidly growing team. This hands-on role offers opportunities to work on IT support, systems administration, and client-facing technology services, under supervision of more senior engineers.

The position is hybrid with onsite support at client offices as needed, supporting financial services clients in a fast-paced environment. Ideal for someone looking to expand experience in Windows, Microsoft 365, and modern endpoint management.