Junior Systems Administrator & Training Designer

ASM Research, An Accenture Federal Services Company; Dover (DE); On-site; EUR 48,000 - 78,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day-to-day enterprise systems, perform basic server tasks and assist in training design and delivery. The role blends foundational admin work with instructional design for technical training.

You'll install and patch OS, monitor system health, manage user access, and help create quick-reference guides and simple e-learning. Strong communication and a current secret clearance are required.

Qualifications

• Bachelor's degree in IT or related field, or equivalent experience.
• Typically 0–3 years in systems administration, IT support, training, or instructional design roles.
• Foundational skills in installing, configuring, and updating operating systems and common server software.
• Basic skills in instructional design and presentation development.
• Strong problem-solving, communication, and interpersonal skills with the ability to manage multiple tasks.
• Current secret security clearance is required.

Responsibilities

• Assist with server builds, OS installation, configuration, patching, and routine maintenance following established procedures and runbooks.
• Monitor system health, review alerts, perform first-line troubleshooting, and elevate incidents with clear diagnostics and documentation.
• Utilise standard administration tools for user and group management, file permissions, and basic network configuration on servers, updating tickets and configuration records.
• Support the design and delivery of technical and process training by helping define learning objectives, organise content, and translate procedures into learner-friendly steps, graphics, and examples.
• Build and maintain training assets such as slide decks, handouts, simple e-learning modules, job aids, and quick-reference guides.
• Facilitate portions of classroom or virtual training sessions, respond to common learner questions, and collect feedback, quizzes, and surveys to measure training effectiveness.
• Help track training participation and outcomes in learning management systems and support change-management activities tied to new system or process rollouts.

Skills

Problem solving

Communication

Interpersonal skills

Task management

Security clearance

Education

Bachelor's degree in IT/CS or related field

Tools

Virtualization platforms

Basic scripting

Learning Management Systems

Job description

ASM Research, An Accenture Federal Services Company, is seeking a Junior Systems Administrator to support day-to-day enterprise systems, perform basic server tasks and assist in training design and delivery. The role blends foundational admin work with instructional design for technical training.

You'll install and patch OS, monitor system health, manage user access, and help create quick-reference guides and simple e-learning. Strong communication and a current secret clearance are required.