Junior NOC Network Administrator (Secret Clearance)

ASM Research, An Accenture Federal Services Company; Honolulu (HI); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company seeks a Junior NOC Network Administrator to support day‑to‑day operation of network and server infrastructure in a federal IT environment, monitoring systems and performing basic troubleshooting under supervision.

You will follow patching, backup/restore SOPs, manage user access, document configurations and incidents, and assist with incident response and change control, aiming for reliable, auditable operations.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience.
• 0-3 years of junior system administration or NOC support experience.
• Foundational knowledge of Windows and/or Linux system administration.
• Experience with monitoring tools, ticketing systems, and backup solutions.
• U.S. citizenship with active SECRET clearance (within last 24 months).
• Security+ or DoD 8180 IAT-II certification.

Responsibilities

• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact.
• Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management.
• Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance.
• Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations.
• Participate in coordinated incident response, backup and recovery activities, and security‑related monitoring tasks that intersect with system administration.
• Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services.
• Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved.

Skills

Monitoring & remediation

Documentation

Analytical thinking

Communication

Team collaboration

Education

Bachelor’s degree in Computer Science / Information Technology or related field, or equivalent experience

Tools

Monitoring tools

Ticketing systems

Backup solutions

Virtualization basics

Security+ certification

Job description

ASM Research, An Accenture Federal Services Company seeks a Junior NOC Network Administrator to support day‑to‑day operation of network and server infrastructure in a federal IT environment, monitoring systems and performing basic troubleshooting under supervision.

You will follow patching, backup/restore SOPs, manage user access, document configurations and incidents, and assist with incident response and change control, aiming for reliable, auditable operations.