Junior Systems Administrator – M365 & IT Support

Nabors in; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Nabors is seeking a Systems Administrator to ensure smooth operation of IT services for Nabors employees. The role focuses on delivering timely technical support, collaborating with IT team members, and guiding junior staff while adhering to security and change-management standards.

Responsibilities include supporting M365 services, Active Directory, and user access management, along with documenting procedures and participating in projects based on workload and capacity.

Qualifications

• 3–5 years of relevant experience in a technical customer service role.
• Working knowledge of Windows Server 2019 and later.
• Advanced knowledge of Active Directory and M365 services.
• Networking protocols and components (DHCP, DNS).
• Strong communication skills and ability to work in a team.

Responsibilities

• Provide Level 2 support for Microsoft 365 cloud services, Active Directory and resolve incidents or service requests in a timely manner.
• Perform routine administration and troubleshooting for Microsoft Teams, SharePoint Online, OneDrive, and other M365 services.
• Assist with user access, permissions, group membership, licensing, mailbox, collaboration, and service-related requests.
• Troubleshoot authentication, access, synchronization, connectivity, and M365 application issues.
• Escalate complex technical issues to the appropriate M365 Service Owner, senior administrator, architect, Security team, or Microsoft support.
• Support testing and post-deployment validation for M365 changes.
• Create and maintain technical procedures, knowledge articles, troubleshooting guides, and operational documentation.

Skills

Windows Server

Active Directory

Microsoft 365

Microsoft Teams

SharePoint Online

OneDrive

Networking

Education

Bachelor's degree in IT or related field

5+ years hands-on IT experience

Tools

Windows Server 2019+

Microsoft 365 Admin Center

PowerShell

Job description

Nabors is seeking a Systems Administrator to ensure smooth operation of IT services for Nabors employees. The role focuses on delivering timely technical support, collaborating with IT team members, and guiding junior staff while adhering to security and change-management standards.

Responsibilities include supporting M365 services, Active Directory, and user access management, along with documenting procedures and participating in projects based on workload and capacity.