Junior Systems Administrator

Kelly Mitchell; St. Louis (MO); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Hybrid work model

ESOP

401K

Job summary

KellyMitchell Group in St. Louis, MO is seeking a Junior Systems Administrator for a 3-month hybrid contract.

You will support day-to-day IT operations, provide Tier 1 help desk assistance, onboarding/offboarding, and manage user accounts across Microsoft 365, Google Workspace, and Active Directory, while supporting Windows devices and office technology. You will be the first point of contact for technical issues, troubleshoot login and access problems, and assist with endpoint management using

Qualifications

• 1+ years of IT support or junior systems administration experience.
• Hands-on Windows troubleshooting with laptops and office equipment.
• Experience with Google Workspace and/or Microsoft 365 administration, plus basic AD.
• Basic networking knowledge and ability to troubleshoot connectivity issues.
• Clear, patient communication with nontechnical employees and deadlines.
• Service-oriented and able to manage multiple incoming requests.
• Ability to follow documented procedures and document work.

Responsibilities

• Serve as the first point of contact for employee technology questions.
• Handle approximately 10 requests per day.
• Resolve login, MFA, email, application access and device issues.
• Prepare new-hire equipment and configure accounts/access.
• Complete offboarding tasks and data transfer per procedures.
• Administer users, groups and licenses in Google Workspace, Microsoft 365 and AD.
• Maintain Windows devices with software, patches and inventory.

Skills

IT support

Windows troubleshooting

Google Workspace administration

Microsoft 365 administration

Active Directory

Networking basics

Communication skills

Customer service

Onboarding/offboarding

Tools

NinjaOne

Cisco Meraki

RingCentral

PowerShell

Job description

Job Summary

Our client is seeking a Junior Systems Administrator to support day-to-day IT operations, providing Tier 1 help desk support, user administration, and endpoint management for a hybrid workforce. This role will serve as the first point of contact for technical issues, assist with employee onboarding and offboarding, manage user accounts and access across platforms such as Microsoft 365, Google Workspace, and Active Directory, and support Windows-based devices and office technology. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and foundational knowledge of systems administration and networking. The contractor will receive hands-on training from the current administrator and work closely with the broader technology team to ensure seamless IT support and operations.

Contract Details

• Duration: 3-month
• Location: St. Louis, MO
• Work Model: Hybrid

Core Responsibilities

• Serve as the first point of contact for employee technology questions, troubleshooting issues in person and remotely.
• Current volume is approximately 10 requests per day.
• Resolve common issues involving logins, passwords, MFA, email, application access, laptops, monitors, docking stations, microphones, printers/scanners and conference-room equipment.
• Prepare new-hire equipment, configure laptops, install applications, establish accounts/access and walk employees through their setup.
• Complete offboarding tasks, including disabling access, recovering equipment and transferring data according to documented procedures.
• Perform routine user, group and license administration in Google Workspace, Microsoft 365 and Active Directory.
• Help maintain Windows devices through software installation, patching, basic monitoring and equipment inventory using the firm’s endpoint-management tools.

Required Skills/Experience (Must-Haves)

• 1+ years of IT support, desktop support, help desk or junior systems administration experience. Relevant MSP or internship experience may qualify.
• Hands-on Windows troubleshooting and experience supporting laptops, peripherals and office equipment.
• Experience with Google Workspace and/or Microsoft 365 administration, plus basic familiarity with Active Directory and account/access management.
• Working knowledge of common networking concepts and the ability to troubleshoot basic connectivity issues.
• Clear, patient communication with nontechnical employees, including people working under deadlines.
• An approachable, service-oriented personality and the ability to manage multiple incoming requests.
• Ability to follow documented procedures, ask appropriate questions, document work and recognize when to escape.

Preferred Skills/Experience (Nice-to-Haves)

• Cisco Meraki or similar networking tools.
• NinjaOne or another RMM/endpoint-management platform.
• RingCentral or other business phone systems.
• Salesforce support or basic administration; Litify experience is a plus.
• Familiarity with DocuSign, Adobe Acrobat, SharePoint or document-management systems.
• Basic PowerShell, SQL/Snowflake exposure or practical AI tools.
• CompTIA or Microsoft/Google certifications.

Key Competencies & Behaviors

• Problem solver
• Independent collaborator
• Strong communication

Work Environment

Location: St. Louis, MO Work Model: Hybrid

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $23.00 and $33.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.