Server Admin I

Kelly Mitchell; Spring (TX); Presencial; USD 39.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, & Vision Insurance

Employee-Owned Profit Sharing (ESOP)

401K offered

Descripción de la vacante

Our client is a leading global energy company seeking a Server Administrator I to join the Industrial IT team in Spring, TX. You will support enterprise Windows Server environments, administer AD, and coordinate incident management across 70+ global terminal sites.

Responsibilities include monitoring queues, patch scheduling, change processes, and maintaining documentation. This role is 100% onsite with regular hours and no after-hours calls.

Formación

• Hands-on experience with Windows Server administration, support, and troubleshooting.
• Active Directory administration, including user accounts, permissions, and access management.
• Experience using IT ticketing systems and managing technical support requests.
• Understanding of Windows operating systems, basic networking, and IT infrastructure operations.
• Ability to troubleshoot technical issues, document resolutions, and escalation appropriately.
• Strong communication, organizational, and customer service skills.
• Ability to manage multiple priorities and work effectively within a technical support team.

Responsabilidades

• Monitor shared support inboxes, ServiceNow queues, and operational requests to ensure timely issue resolution.
• Administer Active Directory accounts, including user provisioning, password resets, group membership, and access permissions.
• Perform initial Windows Server troubleshooting, incident triage, ticket routing, and escalation.
• Support server patch scheduling, maintenance coordination, and change management processes.
• Assist with incident response, outage coordination, and technical support for global operations.
• Maintain technical documentation, knowledge articles, CMDB records, and standard operating procedures.
• Collaborate with infrastructure engineers, cybersecurity teams, and business stakeholders to resolve technical issues.

Conocimientos

Windows Server administration

Active Directory administration

IT ticketing systems

Windows operating systems

Troubleshooting

Communication skills

Multiple priorities

Herramientas

ServiceNow

Descripción del empleo

Job Summary

Our client, a leading global energy company, is seeking a Server Administrator I to join their Industrial IT team. This position offers an excellent opportunity for an IT professional to gain hands‑on experience supporting enterprise Windows Server environments across 70+ global terminal sites. The selected candidate will support daily IT operations, Active Directory administration, incident management, and infrastructure support while collaborating with experienced engineering teams

Contract Details

Location: Spring, TX Contract Duration: November 10, 2026 – November 10, 2027, with potential for extension

Core Responsibilities

• Monitor shared support inboxes, ServiceNow queues, and operational requests to ensure timely issue resolution
• Administer Active Directory accounts, including user provisioning, password resets, group membership, and access permissions
• Perform initial Windows Server troubleshooting, incident triage, ticket routing, and escalation
• Support server patch scheduling, maintenance coordination, and change management processes
• Assist with incident response, outage coordination, and technical support for global operations
• Maintain technical documentation, knowledge articles, CMDB records, and standard operating procedures
• Collaborate with infrastructure engineers, cybersecurity teams, and business stakeholders to resolve technical issues

Required Skills/Experience (Must-Haves)

• Hands‑on experience with Windows Server administration, support, and troubleshooting
• Experience with Active Directory administration, including user accounts, permissions, and access management
• Experience using IT ticketing systems and managing technical support requests
• Understanding of Windows operating systems, basic networking, and IT infrastructure operations
• Ability to troubleshoot technical issues, document resolutions, and escalation appropriately
• Strong communication, organizational, and customer service skills
• Ability to manage multiple priorities and work effectively within a technical support team

Preferred Skills/Experience (Nice‑to‑Haves)

• Experience with ServiceNow or comparable IT service management platforms
• Familiarity with Linux server administration
• Experience with Group Policy, DNS, and Windows domain environments
• Experience supporting server patching, maintenance, and change management
• Familiarity with SharePoint administration and maintenance
• Experience with CMDB management, asset tracking, or software licensing
• Familiarity with Agile methodologies and enterprise IT environments

Key Competencies & Behaviors

• Analytical Problem Solving
• Technical Troubleshooting
• Expertise
• Effective Communication Skills
• Customer Service Focus
• Attention to Detail
• Organizational Effectiveness
• Continuous Learning Mindset
• Infrastructure Technical Aptitude
• Cross-Functional Collaboration
• Team-Oriented Partnership

Work Environment

Location: Spring, TX Work Model: 100% onsite Schedule: 7:00 AM–4:00 PM or 8:00 AM–5:00 PM Hours: 40 hours per week with no after-hours or weekend on-call requirements

Compensation & Benefits

Pay Range: The approximate pay range for this position is between $28.00 and $40.00 per hour. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.