Junior Systems Administrator

SynQor, Inc.; Boxborough (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Junior Systems Administrator to enhance their IT operations. This role involves maintaining and improving the server and network infrastructure, ensuring efficient operations and minimal downtime. The ideal candidate will have a strong foundation in networking concepts, server management, and troubleshooting, with a passion for learning and adapting to new technologies. Join a dynamic team that values growth and offers opportunities for skill development in a supportive environment. If you're eager to make a meaningful impact in a collaborative setting, this position is perfect for you.

Qualifications

• 1-3 years of experience in maintaining Windows Server and network technologies.
• Strong troubleshooting skills and a desire to learn new technologies.

Responsibilities

• Maintain networks and servers, ensuring optimal performance and security.
• Troubleshoot server and network issues to minimize downtime.
• Assist in configuring and maintaining network security appliances.

Skills

Networking Concepts

Network Engineering

Server Management

Communication Skills

Troubleshooting

Education

Bachelor's Degree in Computer Science

Relevant Industry Certifications

Tools

Windows Server 2016-2022

SCCM/MECM

Cisco Firepower

Cisco Catalyst

Meraki

Azure/Entra

Exchange Online

Job description

The Junior Systems Administrator will report to the IT Operations Manager while supporting SynQor’s server and network infrastructure. The Junior Systems Administrator will focus on maintaining and improving the company’s IT Infrastructure while exploring and learning new technologies as the company grows. The ideal candidate will possess a strong curiosity to understand root causes and implement effective solutions.

At SynQor, the IT Operations team plays a vital role in supporting the company’s manufacturing and business operations. We understand that without a secure and well-maintained infrastructure at the core of the business, other processes will suffer.

As such, we see the benefit of having an in-house IT team that knows our company’s needs better than any external source could. To do that we see the need for constant growth and learning as the landscape of IT security and technology constantly changes. We encourage continued learning and provide opportunities to take the time to develop your current skills and learn new ones. This enables us to proactively and rapidly resolve issues we experience, sometimes before anyone knows, and allows the business to remain as efficient as possible with minimal interruptions.

Responsibilities:

1. Maintain networks/servers and associated hardware, software, services, and settings.
2. Act as the tier 2/3 escalation from help desk.
3. Deploy and maintain the server and network infrastructure.
4. Assist in maintaining the network and the ability to configure devices as needed for users and devices.
5. Help configure and maintain network security appliances.
6. Troubleshoot server and network issues efficiently to keep production downtime to a minimum.
7. Maintain Servers in a virtualized environment.
8. Configure new systems according to manufacturer’s best practices or company specifications.
9. Maintain IT KB database for new systems and processes as they are put into place.
10. Ensure backups are running and troubleshooting or escalating issues found.
11. Workstation patch management and software deployment using SCCM/MECM.
12. Work with vendors to maintain various software/systems in service.

Education and Experience:

1. Bachelor’s degree in computer science or related field required or equivalent work experience
2. Relative industry Certifications are preferred
3. 1-3 years of experience required in the following areas:
   1. Working with and maintaining Windows Server 2016-2022.
   2. Installing operating systems and applications, installing and troubleshooting hardware, and Office productivity software
   3. Working with Microsoft architecture including AD, DNS, DHCP, Azure/Entra, Exchange Online.
   4. SSO Configurations
   5. Azure/Entra ID M365 and Exchange O365 Hybrid configuration
   6. LAN/WAN/VPN Technologies
   7. Configuring and working with Cisco Firepower, Cisco Catalyst, and Meraki
   8. Server and workstation patching
   9. History of strong troubleshooting and a continued desire to learn

Required Skills:

1. Comprehensive knowledge of networking concepts and computing infrastructures
2. Proven skills in network engineering, operations, and performance analysis
3. Experience with server management and monitoring tools
4. Strong communication skills for training and assisting users

Preferred Skills:

1. Hyper-Converged Infrastructure
2. Backup Technologies
3. Cisco / Meraki
4. NGFW such as Cisco firepower or FortiGate
5. MECM/SCCM / Intune
6. Mobile Device Management (MDM) solutions
7. Experience in a manufacturing environment
8. Working with a NAC and 802.1x network security
9. Internal PKI

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.