Junior Software Engineer

Limelight Health; United States; Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision, Life Insurance

PTO, paid sick days, and paid holidays

Chef-prepared lunches and snacks

Company-sponsored events

Job summary

Limelight Health is looking for a Junior Software Engineer to join their team in Brisbane, CA. This hybrid role requires resolving technical issues and delivering excellent customer support for Odoo tools, which facilitate various business operations.

The ideal candidate holds a Bachelor's degree in a relevant field and has a strong understanding of programming languages such as Python, Bash, and JavaScript. They will collaborate with cross-functional teams to ensure top-notch customer service and contribute to an inclusive team environment.

Qualifications

• Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred).
• Knowledge of ERP systems including CRM, Accounting, and Inventory.
• Strong problem-solving skills with the ability to translate technical concepts.

Responsibilities

• Own and resolve support tickets for Odoo tools and services.
• Investigate technical issues and identify root causes.
• Serve as a technical advisor to customers and partners.

Skills

Bash

Python

JavaScript

PostgreSQL

Education

Bachelor's degree in Computer Science, Engineering, or a related field

Job description

Junior Software Engineer

Services / Technical Support & Investigation

8000 Marina Blvd #300, Brisbane, CA 94005, United States

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, fully integrated system. Our modular suite of business applications—from accounting and inventory to CRM and project management—works seamlessly together to support efficiency and growth.

Applicants must be authorized to work for any employer in the U.S. on a long-term basis. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About the Job

Hybrid (4 days onsite, 1 day remote) – Brisbane, CA

As a software engineer at Odoo, you will deliver technical solutions and support to help drive success for our SMB customers across North America. You'll collaborate with cross-functional teams to resolve complex challenges while serving as a trusted customer advisor. We're seeking a problem solver who can combine strong programming skills, empathy, and excellent communication to help businesses thrive. The ideal candidate understands business processes and can effectively translate technical solutions for various audiences.

In short, you’ll be the bridge between Odoo’s powerful framework and the customer’s specific vision, making sure every customization runs smoothly and efficiently.

• Programming Languages: Python, SQL, JavaScript
• Database: PostgreSQL (with object relational mapping)
• Collaboration platform: GitHub
• Development model: Open with external community
• Framework: Odoo itself is a framework

Responsibilities

• Own and resolve support tickets (customer-reported problems and bugs) for Odoo tools and services
• Investigate technical issues by identifying root causes, describing symptoms, quantifying scope, and proposing both short-term fixes and long-term solutions
• Collaborate with cross-functional teams to resolve customer and partner technical challenges
• Serve as a technical advisor to customers and partners, effectively communicating product value to both technical and non-technical audiences
• Manage enterprise customer support across SaaS, PaaS, and self-hosted environments while delivering excellent customer experience
• Develop solutions using Bash, Python, JavaScript, and PostgreSQL
• Document resolved issues and implement solutions across customer environments to enhance knowledge sharing and continuous improvement

Must Have

• Bachelor's degree in Computer Science, Engineering, or related field
• Experience with Bash, Python, JavaScript, and database scripting (PostgreSQL preferred)
• Knowledge of ERP systems (CRM, Accounting, Inventory, POS)
• Strong problem-solving skills with the ability to translate technical concepts for diverse audiences
• Effective communication and collaboration skills with team members, partners, and customers

Nice to Have

• 1-3 years of professional experience (technical support preferred)
• Experience with Odoo or similar ERP systems
• Background in SaaS or startup environments
• Experience working with Unix/Linux platforms
• A proactive learning mindset with a focus on continuous improvement
• Additional language skills (Spanish, French, or Portuguese preferred)

What We Offer

• Healthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 × 1-hour telehealth calls with certified mental health professionals
• Evolve in a nice working atmosphere with a passionate, growing team!
• Chef-prepared lunches – snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $85,000–$105,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Odoo's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.