Junior Service Advisor - Madison, New Jersey, United States

Madison Honda; Madison (NJ); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Ongoing company-wide training

Strong company reputation

Growth opportunities

Professional and supportive working environment

Job summary

Madison Honda in Madison, NJ is seeking a Junior Service Advisor to support our Service Advisors by assisting with daily tasks within the service lane. This role is vital in enhancing productivity, interacting with customers, processing invoices, and managing loaner vehicle agreements.

The ideal candidate will have strong interpersonal skills and a team-oriented attitude. Prior automotive experience is helpful but not required. The position is full-time and requires weekend availability.

Qualifications

• No previous automotive experience required, though it is helpful.
• Must be available on weekends.

Responsibilities

• Assist Service Advisors with invoicing repair orders.
• Perform 'Active Deliveries' by reviewing Multi Point Inspections.
• Greet customers and handle cashiering duties.
• Manage loaner vehicle agreement write-ups.
• Answer incoming phone calls and schedule appointments.
• Maintain filing and perform other administrative tasks.
• Engage in cross-training for full Service Advisor role.

Skills

Strong interpersonal skills

Team-oriented

Flexibility to work multiple shifts

Job description

About Madison Honda

Madison Honda is a leading automotive dealership located in Madison, New Jersey. We are committed to providing excellent customer service and fostering a positive work environment.

Position Overview

The Junior Service Advisor supports the Service Advisors by assisting with various daily tasks to enhance the productivity and flow of the service lane. This role involves interacting with customers, processing invoices, and managing loaner vehicle agreements among other duties.

Key Responsibilities

• Assist Service Advisors with invoicing repair orders
• Perform "Active Deliveries" by reviewing Multi Point Inspections and addressing customer questions
• Greet customers and handle cashiering duties
• Manage loaner vehicle agreement write-ups
• Answer incoming phone calls and schedule appointments
• Maintain filing and perform other administrative tasks during downtime
• Engage in cross-training to become familiar with the full Service Advisor role, including customer write-up and maintenance recommendations

Job Details

• Salary: From $18 to $20 an hour
• Job Type: Full Time (Must be available on weekends)
• Location: Madison, NJ 07940

• No previous automotive experience required, though it is helpful
• Strong interpersonal and team-oriented skills
• Flexibility to work multiple weekday shifts and weekends, including Sundays

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

We are an Equal Opportunity Employer and a drug-free workplace.