Junior Salesforce Administrator

Propio; Arkansas; On-site; USD 52,000 - 68,000; Full time

Job summary

Propio Language Services is seeking a Junior Salesforce Administrator to support the Salesforce platform and integrated systems. You will assist with user support, basic configuration, and data management, ensuring data integrity and efficient workflows.

Work closely with client services and development teams, document processes, and contribute to training materials for end users. A proactive approach and strong SQL/JSON skills are essential to troubleshoot under pressure.

Qualifications

• Bachelor's or equivalent in a relevant field with practical Salesforce experience.
• Familiarity with Salesforce platform and data management is expected.
• Strong SQL and JSON skills; basic knowledge of other languages is a plus.

Responsibilities

• Assist with basic Salesforce configuration tasks (fields, page layouts, workflows).
• Maintain user profiles, permission sets, and security settings.
• Investigate production issues using technical knowledge to provide solutions.
• Support data integrity through data entry, cleansing, and migrations as directed.
• Help ensure data governance and compliance policies are followed.
• Collaborate with client services and development to implement feedback in releases.
• Document processes and configurations; assist in creating training materials.

Skills

Salesforce familiarity

SQL knowledge

JSON knowledge

Analytical thinking

Customer-focused

Education

Bachelor's degree in Computer Science / IT / Business

Tools

Salesforce

SQL

JSON

Job description

Description

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

The Junior Salesforce Administrator supports the Salesforce Administrator in managing and maintaining our Salesforce platform & the systems in which we integrate with it. This role involves assisting with user support, basic configuration tasks, data management, and contributing to ongoing improvements and optimizations within Salesforce. This role requires a proactive approach, a strong understanding of SQL and JSON, and the ability to troubleshoot effectively under pressure.

Responsibilities

• Assist with basic configuration tasks within Salesforce, such as creating fields, page layouts, and workflows under the guidance of the Salesforce Administrator
• Help maintain user profiles, permission sets, and security settings
• Investigate potential production issues, leveraging technical knowledge and research skills to provide timely and accurate solutions
• Support data integrity efforts by performing data entry, data cleansing, and data migration tasks as directed
• Assist in maintaining data quality standards and ensuring compliance with data governance policies
• Work closely with the client services and development teams to share insights, improve service delivery, and implement client feedback into future tech releases
• Document processes, procedures, and configurations within Salesforce
• Assist in developing training materials and conducting basic training sessions for users

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Business, or other relevant field, or sufficient experience in related field
• Familiarity with Salesforce
• Strong knowledge of SQL and JSON; Familiarity with other programming languages and technologies is a plus
• Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues efficiently
• A customer-first approach, with a commitment to providing exceptional service and support