Salesforce Administrator

OPOC.us; Worthington (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

OPOC.us in Worthington, OH is seeking a Junior Salesforce Technologist to grow into a platform generalist, handling admin tasks, light development, and business process work under a senior teammate.

You will perform routine Salesforce administration, build declarative automation with Flow, assist with data quality via Data Loader, gather requirements, and create reports and dashboards for business teams, while shadowing more experienced developers.

Qualifications

• Hands-on Salesforce experience (2-3 years)
• Salesforce Administrator certification required or in progress (within 90 days)
• Basic familiarity with Flow and declarative automation concepts
• Exposure to Apex/LWC is a plus, willingness to learn
• Strong attention to detail and data handling
• Advanced Excel and Salesforce reporting skills
• Bachelor's degree in related field or equivalent experience

Responsibilities

• Perform routine Salesforce administration: user setup/deactivation, permission sets, basic security settings, list views, page layouts
• Build and maintain declarative automation (Flow) under guidance for simple processes
• Assist with data quality tasks: deduplication, imports/exports via Data Loader, data cleanup
• Gather requirements from business users for small enhancements and translate into user stories
• Create and maintain reports and dashboards for business teams
• Provide first-line end-user support: troubleshooting access issues and questions
• Shadow senior developers/admins on larger projects (integrations, Apex/LWC, migrations)
• Maintain documentation for processes, configurations, and support procedures
• Participate in testing and validation ahead of releases/deployments

Skills

Salesforce administration

Flow declarative automation

Excel & Salesforce reporting

Requirements gathering & user stories

Data quality & data hygiene

Education

Bachelor's degree in related field

Salesforce Administrator Certification

Tools

Data Loader

Apex

Lightning Web Components (LWC)

Job description

About the Role

We're looking for a Junior SalesforceTechnologist to grow into a well-rounded platform generalist — someone who wants exposure across administration, light development, and business process work rather than staying in one lane. You'll work closely with a senior admin/developer and business stakeholders, handling day-to-day platform upkeep while building toward more advanced configuration and coding skills.

What You'll Do

• Perform routine Salesforceadministration: user setup/deactivation, permission sets, basic security settings, list views, page layouts


• Build and maintain declarative automation (Flow) for straightforward business processes, under guidance for more complex builds


• Assist with data quality tasks — deduplication, imports/exports via Data Loader, basic data cleanup


• Help gather requirements from business users for small enhancements and translate them into simple user stories or tickets


• Create and maintain reports and dashboards for business teams


• Provide first-line end-user support: troubleshooting access issues, answering “how do I...” questions, escalating complex issues to senior team members


• Shadow senior developers/admins on larger projects (integrations, custom Apex/LWC work, sandbox migrations) to build technical depth


• Maintain documentation for processes, configurations, and support procedures


• Participate in testing and validation ahead of releases/deployments

What You'll Bring

• 2-3 years of hands-on Salesforceexperience (internship or professional)


• SalesforceAdministrator certification required, or in progress with plan to obtain within first 90 days


• Basic familiarity with Flow and declarative automation concepts


• Exposure to Apex/LWC is a plus but not required — willingness to learn is what matters most


• Strong attention to detail and comfort working with data


• Advanced Excel and Salesforcereporting skills


• Good written and verbal communication skills; comfortable asking questions and taking direction


• Bachelor's degree in a related field, or equivalent practical/bootcamp experience

Nice to Have

• Trailhead badges/superbadges demonstrating self-directed learning


• Exposure to a specific Salesforcecloud (Sales, Service, or Experience Cloud)


• Basic SQL or scripting experience

About us:

OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.

Join us!

• If your passion is to work in a caring environment.


• If you believe that learning is a life-long process.


• If you strive for excellence.