Junior Sales Operations Analyst (Fully Remote)

Zup Innovation; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental

Telemedicine

Online therapy

Wellhub

Education stipend

Meal voucher

Life insurance

Transportation voucher

Home office stipend

Childcare allowance

Phone allowance

Profit sharing

Job summary

Zup Innovation is seeking a Sales Operations Analyst to join our remote team and optimize CRM usage across the commercial cycle. You will manage the Salesforce CRM, ensure data hygiene, and produce actionable reports to support growth.

The ideal candidate understands CRM platforms, can perform basic data analysis in Excel/Google Sheets, and communicates clearly. A self-starter mindset and eagerness to learn are valued, with flexible, autonomous remote work and health benefits.

Qualifications

• Familiarity with CRM platforms, especially Salesforce.
• Ability to analyze commercial data and create reports in Excel/Google Sheets.
• Organized, curious, fast learner with a self-starter attitude.

Responsibilities

• Manage and maintain CRM (Salesforce) database, ensuring data hygiene and accurate pipeline tracking.
• Support sales teams in CRM usage and provide system support for contract management and commercial flow.
• Analyze sales funnel and conversion rates, extracting reports via Excel/Google Sheets to identify improvement opportunities.

Skills

CRM familiarity

Data analysis

Self-starter attitude

Tools

Salesforce

Excel

Google Sheets

Job description

• Manage and maintain CRM (Salesforce) database, ensuring data hygiene and accurate pipeline tracking.
• Support sales teams in CRM usage and provide system support for contract management and commercial flow.
• Analyze sales funnel and conversion rates, extracting reports via Excel/Google Sheets to identify improvement opportunities.

What we expect you to know:

• Practical knowledge or familiarity with CRM platforms, especially Salesforce.
• Ability to perform basic commercial data analysis, interpret indicators, and create reports in Excel or Google Sheets.
• Organized, curious, fast learner with a self-starter attitude.

What would be great if you know:

• Previous experience in sales operations or commercial intelligence roles.
• Notions of process automation or CRM tool integration.
• Intermediate English for reading and understanding system documentation.

What we offer:

• Remote work model with flexibility and autonomy.
• Health insurance, dental, telemedicine, online therapy, and Wellhub.
• Education stipend, meal voucher, life insurance, transportation voucher, home office stipend, childcare allowance, phone allowance, and profit sharing.

Zup Innovation creates technologies that challenge the best in the world and change the game for clients. The company fosters a collaborative culture driven by curiosity, excellence, and innovation.