Junior Sales Engineer - Presales & Demos (Remote, US)

Sunbird Software; Rhode Island; Remote; USD 65,000 - 90,000; Full time

Job summary

Sunbird Software is seeking an entry-level Sales Engineer I to support the sales process with technical discovery, demonstrations, and POC activities, learning from senior SEs and Account Managers. This role emphasizes building foundational SE skills and understanding customer environments in preparation for presales engagements.

The position is remote within the United States, with travel up to 15-20% as needed.

Qualifications

• 1-3 years in a technical or customer-facing role (presales experience a plus).
• Foundational understanding of data center operations, DCIM, IT infrastructure, or related technologies.
• Strong desire to develop consultative selling and customer-facing skills.
• Ability to communicate technical concepts clearly with guidance and preparation.
• Willingness to travel up to 15-20% as needed.

Responsibilities

• Assist with customer demonstrations of Sunbird's solutions for small to midsize clients, helping prepare demo environments, datasets, and scenarios aligned to customer use cases.
• Support proof-of-concept (POC) activities for small to midsize clients by helping execute defined POC plans, tracking progress, and assisting with customer questions.
• Serve as a technical support resource to the sales/ISR team, responding to technical questions with guidance and escalating complex topics as needed.
• Support and maintain demo labs and environments, ensuring presales assets and demo materials - including systems, slides, documentation, and reference content - are current, clean and ready for customer engagements.
• Assist with technical RFP responses by gathering information, drafting sections, and coordinating with internal teams.
• Update and maintain CRM records (currently HubSpot), ensuring accurate tracking of POCs, demos, and technical engagements.
• Contribute to building and maintaining the Sales Engineering documentation repository, including demo guides, discovery templates, use-case narratives, POC playbooks, and internal best practices to support consistent, high-quality customer engagements.

Skills

Presales experience

Data center basics

English fluency

Team collaboration

IT infrastructure

Tools

HubSpot

Job description

Sunbird Software is seeking an entry-level Sales Engineer I to support the sales process with technical discovery, demonstrations, and POC activities, learning from senior SEs and Account Managers. This role emphasizes building foundational SE skills and understanding customer environments in preparation for presales engagements.

The position is remote within the United States, with travel up to 15-20% as needed.