Junior Project Manager: Fast-Paced Operations & Growth

Agency; New York (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Agency in New York City is seeking a junior project manager to support cross-functional initiatives across customer operations, customer success, finance, and internal operations. You will work directly with senior leaders, keeping projects organized and on schedule while using modern project management platforms and AI tools to streamline workflows.

This floating, high-impact role is ideal for someone early in their career who thrives in fast-paced startup environments and wants exposure to how

Qualifications

• Bachelor's degree required
• 2+ years in business operations, consulting, customer success, finance, or similar
• Highly organized with exceptional attention to detail
• Comfortable managing multiple workstreams simultaneously
• Strong written and verbal communication skills; technically proficient with SaaS tools
• Curious, adaptable, solution-oriented
• Thrives in fast-paced, high-accountability environments
• Bonus: startup experience, professional services/consulting, or AI tool usage

Responsibilities

• Coordinate and track cross-functional projects across customer success, operations, finance, and internal initiatives
• Maintain detailed project plans, timelines, and deliverables
• Monitor task completion and proactively follow up with stakeholders
• Support client-facing project coordination and onboarding processes
• Assist with billing, invoicing, documentation, and operational reporting
• Identify workflow inefficiencies and propose improvements
• Use project management software (e.g., Asana, ClickUp, Monday) to manage task flow
• Leverage AI tools to automate tracking, reporting, documentation, and communication
• Prepare executive summaries and internal performance updates
• Jump in where needed - this role floats across departments

Skills

Strong communication skills

Multitasking

Tech-savvy SaaS tools

Detail-oriented

Education

Bachelor's degree

Tools

Asana

ClickUp

Monday.com

Job description

Agency in New York City is seeking a junior project manager to support cross-functional initiatives across customer operations, customer success, finance, and internal operations. You will work directly with senior leaders, keeping projects organized and on schedule while using modern project management platforms and AI tools to streamline workflows.

This floating, high-impact role is ideal for someone early in their career who thrives in fast-paced startup environments and wants exposure to how